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Unprofessional and overcharged - Review by Guest | Oasis Day Spa

Oasis Day Spa

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Unprofessional and overcharged 8/19/2015

The receptionist was not clear about their "steam room" which is a shower with a steam function within a massage room. It has one seat and would not be comfortable for 2 people, as one would have to stand. The same receptionist engaged in completely unwelcome meaningless conversation for 10 minutes while we waited for a massage. I was charged for the "steam room" which is really a shower which should be an included service and they refused to provide a refund. They also charged $20 extra each on 2 massages. A total of $100 extra charges which they then argued were valid and refused to refund. KEEP AWAY AT ALL COSTS. The manager will not even return a phone call about the overcharges while the receptionist asks us to stop calling. more
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