I had a 2009 F 150 that I bought new from them.
When I took it in for my first oil change it took 7 hours to do a simple oil change. A few months later my tire pressure light came on. 3 sensors were bad which they charged me for saying it was customer abuse. 1 week later my tire sensor light came it it was the 4th sensor that went bad not covered under warranty. I complained to ford and ford did say it was covered and reimbursed me for the services.
I had other service issues under warranty which Robinson brothers claimed wasn't under warranty and ford did reimburse me for them. I finally got tired of dealing with them and any service I needed I took the truck to .... ford where I didn't have all the issues I had with Robinson brothers ford.
If this was the only ford dealer in the area I would not buy ford. Since they have other dealers like .... ford I continue to buy fords just from .... ford.
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