Over the years, my son has seen several doctors at Pediatric Associates. Dr Roskin is by far the best pediatrician in the practice. He is attentive and knowledgeable, with great bedside manner. While the doctor is great, when we can, we go elsewhere because of the poor technology and administration. It is nearly impossible to get a message to the doctor or talk to a nurse -- not patient friendly at all. Unlike other health care facilities in the region, there is no on-line communication or records available. The phone system is archaic. The administration has lost records on multiple occasions. It is unfortunate, because Dr Roskin is a great physician. For a healthcare facility the size of Pediatric Associates, they really need to invest in process management and their IT infrastructure.
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