Bought my car from Honda Auto Center of Bellevue and always sent her back for services. But recent experience with Honda Auto Center of Bellevue was so bad and disappointing!!! If there is a choice, I would not even give one star here.
Sent in my car for regular services last week Thursday, result was a over $230 bill. Then the next day, my car died in the mall parking lot. Not knowing what happened with my car for she just got serviced with a service report of "good-excellent" (including the battery). I had to call AAA middle in the night and didn't get home till 3am Saturday morning.
When I called Honda Auto Center of Bellevue, they said, "We need to run another test". Had to drop planned things for Saturday to send in the car again. As their second test result, a new battery was needed!!! I questioned them, "In your first test/report, the battery was good-excellent. Just a day, I need to buy a new battery?" Their answer, "We ran a different test."
WHAT?!!! As consumers, how can we trust a place like Honda Auto Center of Bellevue? What if our cars suddenly died on the free way?
I have never written a review before. But this concerns our safety. Do NOT go there for car maintenance or services. You are risking everything: your time, your money, your life.
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