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LIed to me about free treatment and Thermage machine broken but still took my money - Review by Guest | The Skin Renewal Center

The Skin Renewal Center

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LIed to me about free treatment and Thermage machine broken but still took my money 6/12/2014

Thermage machine was not working, rather then letting me go, they kept trying to get it to work. It was a PAINFUL HOUR OF TORTURE where 3 different people, including dr. macnamera, tried to get the machine to work. they kept going over the same spot ... The staff was rude and mean. You can see more about that on other posts. Macnamera offered me FREE BOTOX to make amends. Staff called me on 6/11/14 to confirm appointment, 6/12 at 9 am. He showed up around 935. I was ushered into an exam room before this by a fat girl. She said he "was down the block " and would be here soon. So he comes in, very shaken and looking not so good. Tells me I violated patient doctor trust and tells me I have to leave. AFter waiting 40 minutes for an appointment, I ask, why didn't you just call me why make me come in here on false pretenses? He says YOU HAVE TO LEAVE. Lied to me and he is never on time. His equipment obviously has issues. avoid. more
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