I would highly recommend Richair Solutions for your ductless ac and heating units. My experience with Peter D. Was very pleasant and positive. He is a true professional. I purchased 3 indoor Panasonic units as well as one outdoor unit. They were installed over a period of two days by two very professional installers. Next, the service technician came to insure that the units were installed properly and in good working order. I am very pleased with my units and the high level of service that I received from this company. Peter D. Takes a lot of time with his clients and is a pleasure to deal with. He is always available to answer your questions and concerns! John L.