I went to Honda of Burien several months ago, looking for a car. They talked a good talk and were going to find my car for me. I never heard from them, again. A month later, I was still looking and thought I'd stop in to check. They, again, promised to get back to me and didn't. THEN, here's the truly annoying part; I gave them my phone number and email address, with the promise that I would not be put on a solicitation list. They lied. I have been inundated with emails and phone calls, even after I talked with management, their IT person, the head of sales and the marketing person. They each promised to quit sending emails. FINALLY the emails stopped. NOW I get phone calls from some company that Raidon's hires to nag people into coming in. There's a reason that they have to beg for customers. Run from this place and go to Renton Honda or Lynnwood Honda- they totally outshine the Burien dealership in EVERY way - especially keeping their promises.
HOWEVER, back when I did get my car serviced there, the Service Dept. was great. Now, I won’t be returning – ever.
more