My mom has purchased numerous handbags and purses at crimson ridge.....she recently bought a 200.00 plus purse the sales associate took the tags off and put it in a bag.....less than 30 days later having never used the purse she took it back she was told that they would need do talk to the owner and see if they could return it for her, the problem the tags had been removed even though they were in the purse that had never been used. They refused to give her a refund stating the tags had been removed when confronted with the fact that the sales associate had removed the tag I was told that's not company policy to remove the tags......no refund but would do store credit......stupid me bought a purse that day and really didn't pay attention but guess what was missing from the purse when I got home......THE TAGS! Beware from the owner to the sales associates they will look you in the face and openly easily and without hesitation lie to you. Dishonesty is no way to run a business....hard to support local business when you get such disgusting customer service
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