We purchased replacement window in 2009 for our home renovations, all the windows were put in WRONG, the sizes were too small, framing was terrible and they do not respond to phone calls. This is a company that passes the buck to the next person. It is 2012 and our windows are STILL not fixed. The customer service for this company is the WORSE I have ever see. I am at a point were I am ready to take out all the windows and place them at Window and Door Outlets doorstep! TAKE MY ADVISE AND STAY AWAY FROM THIS PLACE...ESPECIALLY CHUCK AND JEFF!!!!!
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