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He did just as he said - Review by Guest | Tansky Sawmill Toyota

Tansky Sawmill Toyota

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He did just as he said 3/29/2011

My wife and I were both in the market for new cars. As we drove around we found that Tansky was the only dealership that was still open. We were promptly (not rudely) greeted by Jordan who asked if we had any questions or just wanted to look around. As we talked with Jordan about what we were looking for, he took us around the lot pointing out cars that we might like. He answered all our questions honestly and when we took a few test drives he went with us. As we all got into the first car he stated, "Pretend that I'm not here, but ask questions if you have them." He did just as he said. After a little polite conversation he sat quietly in the back and let my wife and I discuss the good and the bad of the car that we were riding in. He never interrupted, argued or defended the car we were in. When we were done he asked what we liked and didn't like about the car we had driven. Each car we drove, three in all, he was patient, quiet and respectful of my wife and I.When we had found the car that we wanted Jordan brought us into the offices to start the paperwork. It was at this time that we were introduced to Kyle the manager. Kyle was very helpful in making sure that my wife could afford the car and that her payments fit the budget that she had set. Kyle gave financing options to us and stayed within the payments that my wife said that she could afford. There was never any push to purchase something that she could not afford. Kyle remained respectful throughout the entire process. There was never any pushing or rushing through the entire car buying process.I went back the next day to purchase a truck for myself and specifically asked for Jordan and Kyle to help me. I was treated with as much respect and patience as my wife was shown the night before. Given that we didn't leave the dealership until after 10pm (which is an hour after they close) and I was there bright and early the next day, I was expecting a little grogginess or shortness with the sales staff, but I can happily say that all I got was a good honest w more
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