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Billing Dept Harassment - Review by Guest | Northside Hospital Spine Ctr

Guest

3 of 3 people found the following review helpful:

Billing Dept Harassment

  Guest, Monday, December 05, 2011
This review is for: Northside Hospital Spine Ctr
I received care on 10/1. Did not receive a billing/statement until 11/15. ($58) I scheduled payment immediately through my bank for 12/14. I received the first "courtesy" call on 11/23 asking if I had received the bill and that I could pay over the phone. I explained that the payment was scheduled and when. I received my second call on 11/30 and I explained again and asked them to stop calling. I received a SECOND NOTICE ( I guess the first notice was the statment) in the mail on 12/2 (dated 11/23) with a clearly displayed Due Date of 12/7 (this was not displayed on the previous statement). The text of the notice explained that my balance was past due which is in direct contradiction to the heading and due date within the same notice. I have no problem with making the payment. I have a problem being harassed by their "Customer Service Department". Ridiculous. Call it what it is... "Collections & Harassment Department".
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Northside Hospital Spine Ctr

2.05.00.0 based on 3 reviews
Voted Atlanta's Most Preferred Hospital for Overall Healthcare Services for the 13th consecutive year with NRC.
TrustScore® High

1000 Johnson Ferry Rd Ne (at Atlanta - 1000 Johnson Ferry Road, Atlanta, GA 30342 Forsyth- 1200 Northside Forsyth Drive, Cumming, GA 30041 Cherokee- 201 Hospital Drive, Canton, GA 30114)
Atlanta, Georgia 30342
(404) 459-1809

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