Our entire experience at Toyota of El Cajon was fantastic!! My wife and I were interested in purchasing a used Sienna initially, but we were also considering leasing a new one. Our sales associate, Rene Wolfe (also assisted by Paul), was incredibly patient with us and explained all our options carefully. We test drove both a used and new Sienna and discussed the various pricing options for each. We ended up leasing a new vehicle that was well within our budget and certainly left more than satisfied with our purchase. In our opinion, Rene went above and beyond what we had expected and certainly "wowed" us with customer service. In addition, our interaction with Sergio G. in finance was just as pleasant. In our experience, that's definitely not the norm at car dealerships. You've certainly earned a customer for life! Aside from the quality service, we also enjoyed the facility as well. My kids loved the pirate ship playground and it kept them well entertained while we discussed options and signed paperwork. The coffee and snacks helped with the long hours as well. Lastly, the price we paid for our Sienna was definitely a value in comparison to the overall quality of the vehicle. We've had it now for about two weeks and love it more each day. Overall, I'm happy to recommend Toyota of El Cajon to anyone who asks. It's clear that customer service is a priority and our experience, start to finish, was superb!
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