I am a regular customer of this business and want to state how nice it is to see a manager that has her heart in the business and doesn't just see this as a "job". Her customer-first attitude is refreshing. If she tells you a product will be arriving, it's there. If she is running low on something, she doesn't just wait for the next delivery, she goes out of her way to pick it up from the warehouse before the schedule delivery date, even though this is outside her job "responsibility" and on her own time.
It is refreshing to have someone that is honest in what they do NOT know and, more importantly, makes SURE that she researches every possible answer before giving you wrong information. She works well with her vendors and calls them for clarification whenever there is a doubt.
More importantly, this manager is a long-time resident of the Proctor community and it shows in her unflagging support of the local artists and her desire to recommend other businesses in the Proctor area that can meet your needs. What a delightful representative of this shopping district!
more