I'm a new HD owner and I took my bike into AL's for an oil change and inspection. I have seen the cycle shop on Glendale Ave since i was a kid and figured it would be a great place to take the HD to since the shop has been there fo so long.
When i arrived i was told that the location was under new management and that's when i met Al and his crew. I've never been to a cycle mechanic shop of any kind but to plenty of auto ones. I was greeted with a laid back and very family oriented atmosphere. These guys have a style all of their own and i liked it! Like a typical mechanic shop you had your share of loud music, in this case rock and classic rock, and trash talking between the mechanics. What was very astounding was the fact that these mechanics were fast, detailed, and extremely knowledgeable and honest.
My mechanic was Mike and he was very knowledgeable about my HD, I asked him about the maintenance schedule and possible problems to look out for and he was very upfront and gave me direct and clear answers to all my newbie rider questions. I asked him if i could watch him service the HD, he agreed and during the inspection and oil change he gave me a run down on everything that he was doing to the bike and possible problems to look out for and the such, all while doing his job. Mike was great!
All in all i think i was in and out of the shop in less than 45 minutes. Al and his crew must have serviced about 6 bikes while i was there, yes there was a line. Just in and out, in and out. With so many people coming to see these guys it's no wonder they are doing so well. With a great attitude and a quick turn around time I am hoping that Al is here to stay. Oh yeah, I forgot to mention that Mike, the mechanic, took the HD on a spin and caught a few glitches, if you will, and made the proper adjustments to my clutch lever and other things. Mike said it would help me get into neutral better and man was he right!! Thx Mike!!
The HD is feeling solid and smooth and the shifting into neutral is
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