I went in to buy a new van. I was sure of the model, color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought out for a test drive. I have purchase other cars but I have never been able to take the time to actually make sure the exact car I was going to buy was the car I got to test drive. This was a most excellent experience. - kschumann
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