Get what you pay for...
Thursday, August 20, 2009
I came to America's best because I wanted an exam for contacts and my insurance only covers an exam for eye glasses OR contacts (not both) and the price for a contacts lens exam at my primary optometrist was about $200 so I thought I'd give this place a try to save money. I made an apt for 1:30 and was not seen until 2:15 even though the person who went in in front of me was seen at 1:15 so I thought for sure I would be seen on time. When I was finally attended to, I noticed the person who just got out of the dr's office was chatting and laughing it up with the dr. (they were both asian) and then the dr. coarsley said to me "ok come in now." she put the scope on me, went through the lenses extremely quickly (whole exam took about 30 sec) and when she was done I told her that the last configuration wasn't perfectly clear and I asked her to fine tune it a little more. She got extremely rude and said in a thick, impossible to understand asian accent that she's been doing this for 22 years and this is the best she can do and then told me to come back tomorrow to see another dr. I insisted that she redo the exam and spend a little more time fine-tuning my prescription. She finally agreed and the 2nd time around I was happier with what I saw on the final configuration. She said the result was the same but then I saw her writing down new numbers. Bottom line is the optometrist was extraordinarily rude, and I would not trust her with my eyes. I asked her if she had to take measurements for curvature and diameter and she said it was already done by the tech which made me wonder why I even needed to see the mean optometrist to begin with since all I needed was my base curve and diameter for contacts and then adjust the sphere from my eye glass prescription. The tech was also a huge noobie that didn't seem to know how to use the machine correctly because she had to redo the measurements several times. Bottom line is the price is cheap because the service is cheap. I would not trust my eyes to these people.