Doc-5 stars; Receptionist-0
Saturday, August 15, 2009
Good: Dr. Darrell, or "uncle" Darrell, as he calls himself to the kids, is awesome! He never rushes us when we have questions or concerns and he seems to truly care about the health of our son. I would recommend him to anyone who has kids. We've almost never had to wait longer than 5 minutes to get in to see him and yet when we're with him, he talks story and really takes the time to examine our son. I don't know how he does it!. Bad: Just one thing - the receptionist, Barbara. She's so unpleasant for someone who's on the "front lines" of the office. Hers is the first face that you see when you go there and it just gives such a bad impression. She doesn't seem to remember us no matter how many times we've been there and she doesn't acknowledge your presence even if you're standing right in front of her to pay your co-pay. She doesn't smile and she acts like she's the one doing you the favor of even being at work.. Improvements: A new receptionist who's friendly? Or, send the current one to a customer service class!.