I've been a customer since I moved into the area in the late 80's when the shop was up the road in Nashua. Reasonable prices and a knowledgeable staff who are themselves enthusiastic hobbyists... and it shows. This is one of the increasingly rare businesses where they understand that building customer loyalty is more than making a sale every time you walk in the door. As a result, I am willing to spend a little more here to help a business like this than just do an impersonal internet-order or another shop where you sense it's just a job to the sales-staff. It's a great throwback to how-it-used-to-be.
To the woman who complained about being followed around the store... that's how it is in most all hobby shops until you are known to them. When you cosider: small packages of high $ value, no economical anti-theft deterrent and tight profit margins.. well no wonder they keep an eye on strangers. When I was a kid in the 60s-70s, the owner would have his staff follow us around and kept the glue behind the counter and gave me the 3rd degree about what I going to really do with the it. I've been around the world and always to stick my head in a hobby store wherever I go. I feel lucky to have such a great little shop close by.
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