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Sundance lacks customer service and will rip you off
Tuesday, June 09, 2009
I called them for a suspected leak of my fireplace, it turn out after 3 visits is by their technician they replaced a valve and a pilot tube it cost me $975.55. All I asked them is to install an extra valve since the current floor valve, I have does not have a key. The service man said he will do that for me as part of the package repair and won’t charge me fore for it; like as if they did not already exuberantly charged me. I called them several times that this was not done and they never return my call I tried complaining to their manager Curtis he has been avoiding me. Don’t know what to do now other than all Jesse (King 5) on them.
10228 Main St
Bothell, Washington 98011
(425) 481-9660
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