I am an employee at red barn Bar B Que and I know for a fact that there was more to that story with the customer who forgot their order. First off, we have outstanding customer service. I don't know one single person I work with who has ever been anything less than wonderful nice to a customer! Second, they forgot their food, not us! We lost money while waiting on a customer with a huge order who never showed up. And third, when Mary spoke to this customer over the phone after this inccident not only was the customer rude right off the bat, but she acted as though she wasn't going to take any responsibility at all, and she just assumed it was our job to remind her she had an order. We have great customers who come in almost sometimes 3 times a weeks and are very very good to us. We get very busy sometimes especially on Saturday nights! If this specific customer came in as often as they claimed to have, then they would know this and they wouldn't have treated us with this disrespect and then post it on the internet. If I were them I would be horribly embarrassed!
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