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Mr. Tire needs Mr. Brain
Thursday, April 30, 2009
This place tried to charge me $1100 for fluid replacements and electrical checks I did not need before even looking at the vehicle. They kept pointing to the form I filled out for the night drop box the evening before: "You wrote you have dirty fluids. You wrote you have a gas leak. We will replace all the fluids and charge you $1100 before checking the oil, or engine, or gas leak, or running any diagnostics." You should read my full review here (but it isn't complete because I had to cut out a third to meet the space restrictions on Google) Basically, they did not want to work on my truck because they do not know what they are doing. I had it towed today to another shop and was sooo relieved when the new mechanic actually asked me what happened when the truck broke down (medical analogy being a doctor asks about symptoms before charging you for a treatment for your own diagnosis, a treatment that may or may not work). The new guy said, "Well, the first thing is to get it started." Yes! Exactly! Let's get it started instead of having the sales guy charge me off a list for the largest possible amount before the mechanics even look at it! And the mechanics didn't want to work on it. They don't even know what a fuel pump or air filter is. My friend has used this place for oil changes, but if you take your car in for maintenance and expect an honest summation of other emerging problems, look again. I won't even say they will invent a problem, I just think they honestly do not understand cars or really work on them. So you may have a problem that they can't figure out, which will leave you stuck later. And their prices...$112 an hour when I can get $75 an hour with free diagnostics in Falls Church?! Plus they have poor attitudes so contrary to the natural mechanical nature.
2505 Wilson Blvd
Arlington, Virginia 22201
(703) 522-1166
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