Absolutely Terrible
Thursday, February 12, 2009
Ordered by telephone as living in Spain for same day delivery or latest next day... They have finally been delivered 2 WEEKS later!!! The customer service was terrible. They couldn't have cared less and never got back to me unless to say 'Oh we don't have your bank details' which I had given twice. It was the worst customer experience I have ever had... and they said sorry once in about 6 phone calls and as many emails. They came across as plain rude. I have always had great service in America but this was unbelievable.
As a business owner, I would immediately sack the manager...STAY AWAY!!! I don't even want to give poor it was rubbish!!!