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Do not use this company
Wednesday, November 11, 2009
We took our car in for repair, All seemed OK until we paid. They double swiped our debit card for the amount owed 469.00. on a Friday. I notified them Monday morning of the double charge. Tuesday morning@ 9:15 I was told that my account would be credited with in 4 to 6 hours. I check the account @ 4:00 PM and the account had not been credited at that time. I called Aurora Collision, they said they would call their bank and let me know. I want you to know this was the owner I was talking to. This is not acceptable, very poor customer service. I want to mention I am an Assistant Vice President of Operations of a local Bank and this customer service is not acceptable. I will be taking my auto body service to Moores Auto Body on north aurora.?
It is now Wednesday evening and no refund.
9200 Aurora Ave N
Seattle, Washington 98103
(206) 522-0493
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