We are a used car dealer in MA, about an hour away from worcester. we had a vehicle stolen from our lot wich ended up in Pat's Towing. I called to pay for the towing and storage with a credit card... More

We are a used car dealer in MA, about an hour away from worcester. we had a vehicle stolen from our lot wich ended up in Pat's Towing. I called to pay for the towing and storage with a credit card and offer that I will give the title to them because the vehicle was strip to the bone, and we are not interested in picking it up. They said they would only take cash. Which its imposible since we are an hour and a half away from them. Very respectfully I told them how far we are and that I would pay for all the fees and send them the title of the vehicle. I also said that I would pay for the tow to a junk yard if they dont want the vehicle. He was rude and said that if i dont pay in cash, that he will take us to court for abbonded of vehicle. We are not going to drive up there for a piece of junk. We tried to pay them all fees and give them titleship of the vehicle. But they refuse. I dont even know how are they still running in business. Rude and nasty people. Pros: nothing Cons: rip off
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I would never recommend this trash. My car was towed last night in front of my apartment. They said the street was subjective to a parking ban; however there was no sign on the street. I did not... More

I would never recommend this trash. My car was towed last night in front of my apartment. They said the street was subjective to a parking ban; however there was no sign on the street. I did not argue with them about this because it was freaking cold outside. I though "OK, I disobey the rule, I pay the fine". They asked for $95 cash to release my car. I did not have cash so I asked them if I could pay check. They were very rude and said 'No, if you don't have cash then you will pay $140 tomorrow'. Isn't it robbery!!! Pros: No Cons: impolite, robber
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First of all..Pat's tows the cars out of all my private lots. They KNOW what they are doing. They are efficient and quick, whenever I need them. They are patrolling my lots all the time and doing a... More

First of all..Pat's tows the cars out of all my private lots. They KNOW what they are doing. They are efficient and quick, whenever I need them. They are patrolling my lots all the time and doing a great job. In response to other posts .. in the city of Worcester, there are bans in the city for the Winter months. Signs do not have to be posted, and once a car is on a truck - you have to pay. I am sick of people complaining about parking problems. Go to Boston and have fun if you want a parking problem, but if you follow the rules, Pat's wont tow you. I have used them for years now and have only had the best results. What goes around- comes around folks!
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The same thing happened to us. We were parked on the road during a snow storm & no signs posted on parking bans. We saw the company by our car and quickly ran out of our house to move the vehicle.... More

The same thing happened to us. We were parked on the road during a snow storm & no signs posted on parking bans. We saw the company by our car and quickly ran out of our house to move the vehicle. The driver said "$90" to get it off the lift! When we called later the "manager" told us the owners weren't available then would not listen and hung up, just as the other post says. This happened a week before Christmas. This is not the first time this company has been rude to us, we often visit the Exxon Station they own and they are almost always rude there too! I will not use this company for anything ever again. Pros: none Cons: expensive, rude
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These people are a joke. We were parked on the road during a snow storm & no signs posted on parking bans. We saw the company by our car and quickly ran out of our house to move the vehicle. The... More

These people are a joke. We were parked on the road during a snow storm & no signs posted on parking bans. We saw the company by our car and quickly ran out of our house to move the vehicle. The driver said $90 to get it off the lift! When we called later the manager told us the owners weren't available then would not listen and hung up, just as the other post says. This happened a week before Christmas. This is not the first time this company has been rude to us, we often visit the Exxon Station they own and they are almost always rude there too! I will not use this company for anything ever again.
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Well i must say the word towing is not the best to be heard for most of us but when you need to get your car towed in emergency its like the towing poeple can be the best helpe to you.3 months back... More

Well i must say the word towing is not the best to be heard for most of us but when you need to get your car towed in emergency its like the towing poeple can be the best helpe to you.3 months back i was going with my neighbor to buy some groceries when all of sudden her cr broke down,she knew these guys because she has had a few problems with her car before and these guys have already helped her.I was very upset when we had the car stopped in middle of road but then she called them and they were there very quickly.They even contacted the police for us and were very helpful all the way.They were efficent fast and very supportive.I highly recommend them.
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I'm from out of town. I stopped into this establishment at 7:30 on Sunday Morning. The door was open which lead me to believe that it was opened for business. The attendant came out to inform me... More

I'm from out of town. I stopped into this establishment at 7:30 on Sunday Morning. The door was open which lead me to believe that it was opened for business. The attendant came out to inform me that they don't open till 8am. I asked if he could help me look under the hood, that my break light came on and I wasn't sure what to do. He said No and walked away. I was exiting when a tow truck came in; I decided to ask the Tow Truck driver if he could help only to be sent up RT 9 to any place else but there. I wouldn't go here for service or gas.
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Tow? I don't think so! Recently we had an experience where this company towed our car in an area that was not clearly marked as being a private lot. This company, knowing that the car owner was... More

Tow? I don't think so! Recently we had an experience where this company towed our car in an area that was not clearly marked as being a private lot. This company, knowing that the car owner was approaching the car, quickly atttached the car to the tow truck and said "75 dollars!". When we called to question this behavior, they were rude and hung up on us. Certainly not a place I would ever call if I was in need of a tow. Pros: none that we know of Cons: rude, careless
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