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Peter Andrews - Williston Park, NY - Reviews page 1 - Judysbook

Peter Andrews

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Williston Park, NY 11596
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(516) 742-1331
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Best

Peter Andrews is truly an amazing store. They carry better dishes and glassware, crystal, exceptionally original furniture and gift items, fun things, better cookware, linens and ...

Worst

About 3 months ago I purchased Teak ''Diva'' Classic 4 FT Oval Extendable table and 6 chairs from Peter Andrews. Of the 6 chairs, only 1 had legs of equal length. Customer Servi...

Teak Furniture 7/31/2012

About 3 months ago I purchased Teak ''Diva'' Classic 4 FT Oval Extendable table and 6 chairs from Peter Andrews. Of the 6 chairs, only 1 had legs of equal length. Customer Service referred me to the shipper who said they cannot revisit my house to fix the legs. I would have to bring them into the store. After 3 months - after being told by the saleslady that one application of oil is all that is required to stop the wood going grey, I unfortunately have to state that about 15 # of the wood is grey after numerous applications of oil. Basically, my experience with this store has been extremely disappointing - never again!! more

TERRIBLE 11/1/2011

Sent me a broken lamp and never replaced... never got back in touch... just disappeared, shocking behavior. more

Negative 5 Stars 6/26/2008

Why is it that one store can have your furniture in three days and another cannot, and yet both pieces of furniture are being shipped from China? Why, because one company knows what it is doing and the other does not. With the housing slump, and stores such as Levitz and Domain out of business, you would think there would be a huge inventory of furniture, waiting to be purchased and delivered promptly, but not for Peter Andrews. Anyway, I purchased furniture at Peter Andrews and when I asked how long it would take for delivery, the person responded, "2 - 3 weeks tops", invoice had written on it "up to 4 weeks". 4 weeks came and went with no furniture and no call from the store. So I called and I was told it would take about 3 more months to get all my furniture, so I cancelled order and I am fighting with credit card company and store to get my money back. Yet, Peter Andrews customer service said they would handle the credit. Also, they suggested a loner which I have come to find is SOP for them, but could not guarantee that I would have the furniture in 3 months. I think they would have tried to talk me into keeping the loner at a slightly discounted price. Classic case of "bait and switch" as they ran an ad in the paper for the furniture at an attractive price as a way to bait you into the store, than hoped you would actually switch and potentially purchase something else that you could walk out with that day. It is clear they don't want to really be in the furniture business when it comes to larger items. It's a scam and they have been successful at it for years. Wife and kids upset over the whole thing, so I most likely will get a permit to allow me to protest in front of their stores. I hate getting screwed and merchants hate protest more than lawyers. The bottom line is I would have never ever purchased the furniture had I known that it would have taken 3 months or longer to get, and they know that as well, so that is why they sales person who claims to have worked there for over 10 years (you would think that amount of time there he would have been better at estimating delivery), lied to get the sale. One more thing, while I was on hold one day with someone from the store at Peter Andrews, when the lady came back on the line, she asked if I was the person (waiting on a furniture delivery) that wanted to compensated by them for all the time he had spent trying to get his furniture delivered? I said "no, that must be your other line". She took it in stride as if it was business as usual. What are the odds of that? more

Great furniture deals for in-stock items! 10/8/2005

This retail furniture store specializes in antique reproductions. They have very good prices on furniture and if the item is in stock, don't hesitate to purchase it and bring it home. However, be warned that if you have to order something, their delivery service is very poor. The delivery people were not careful with big items and not skilled in putting the furniture together and we had many problems! Many problems also with the warehouse. (If you take it home from the warehouse yourself, the item is not covered for any damages - so don't do this!). You must inspect the furniture very carefully when it arrives. Many phone calls and many delays in replacement! After many calls to management, they tell us they are changing the warehouse and delivery service but who knows? more

So Much To Choose From 8/15/2005

Peter Andrews is truly an amazing store. They carry better dishes and glassware, crystal, exceptionally original furniture and gift items, fun things, better cookware, linens and so much more! You will want to buy so many things because they are great gifts for everyone on your list including yourself! There are special purchases that are truly bargains, and no matter what you are looking for it is most likely here. more
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