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Credit Union of America - Wichita, KS - Reviews page 1 - Judysbook

Credit Union of America

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711 W Douglas Ave (at 8 Locations to serve you)
Wichita, KS 67213
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(316) 265-3272
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Credit Union of America - Wichita, KS
Credit Union of America - Wichita, KS
Credit Union of America - Wichita, KS
Credit Union of America - Wichita, KS
Credit Union of America - Wichita, KS
Credit Union of America - Wichita, KS
Credit Union of America - Wichita, KS

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have been with CUA for 5 years. Typically they are pretty good. I just moved to California and I have kept the, because I can use shared banking. Today that went very wrong. I hav...

Poor Management Attitude 9/1/2010

I have been with CUA for 5 years. Typically they are pretty good. I just moved to California and I have kept the, because I can use shared banking. Today that went very wrong. I have two accounts with CUA. A business account and a personal account. One of my customers made a deposit in a shared institution because they forgot to mail my check. I have made numerouse desposits and the funds have always been available with the exception of one time. Today I am traveling back to KS for work and I call because my debit card gets declined. The Manager of the downtown branch "Joey" tells me unless I can fax him a copy of my check he won't release anything. I explained I was travelling and I did not deposit the check myself and he said too bad I have no idea what the check it and I am not just going to give you credit for a deposit at a shared branch. The guy was rude and unprofessional. I asked for his boss and he smuggly told me and I explained once again what the check was for and the same check had been deposited each month for 8 months. He said old well I can't help you. So I am driving to KS so that I can speak with his boss in person. That is not the way you treat a good member. I really feel like most of the people at CUA are good people and they care about thier members but if this is the manager what should I expect from the rest of the team. I am tempted to go in on Friday and shut my account down for good. more
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Owner Message

  • Credit Union of America has a full array of financial services, including checking, savings, mortgages, personal loans, and small business service. Members enjoy the convenience of 12 CUA offices in Wichita, Derby, Goddard, & Great Bend, Kansas. <br><br>Hours...

Additional information

  • Hours:

    Monday-Friday Drive-thru: 7:30 a.m.- 6:00 p.m. Lobby: 9:00 a.m.-6:00 p.m. Saturday Lobby & Drive-thru: 9:00 a.m.-1:00 p.m.
  • Neighborhoods:

    Delano

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