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Got '09 Camry Easter Sunday, had it's alignment serviced 4xs within two weeks of taking it home. Service dept. states car was being serviced based on "my preference". Didn't realize wanting your... More
Got '09 Camry Easter Sunday, had it's alignment serviced 4xs within two weeks of taking it home. Service dept. states car was being serviced based on "my preference". Didn't realize wanting your new car to drive straight was a matter of preference. Shame considering the sales part went well. Appears to be ok now, but I'll be getting an independent mechanic's report because of Elmore's incompetent service dept. Not driving the car, in the garage for the time being. We were the problem and were being "picky" according to the Service Department Manager, although the last adjustment made prior to a Toyota Corporation Technician coming out and signing off on it, made a difference. I guess it takes a Toyota Tech. coming out in order for them to do a thorough job. General Mgr. doesn't bother responding to you himself (already has your $$ anyway) to take "ownership" of his dept. It's been the worse dealership situation we've ever experienced!! Extremely frustrating and I'm now going through all avenues to get the new car that I initially intended to buy (matter of principle!!!).
Pros: Eli
Cons: Mgrs-useless
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When i went to Elmore they were in a hard time, but still tried there hardest to accommodate me, i greatly enjoyed Elmore and will return for future visits.
When i went to Elmore they were in a hard time, but still tried there hardest to accommodate me, i greatly enjoyed Elmore and will return for future visits.
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I bought a 2007 toyota camry June 2007, and I was not informed at the time of purchase that this vehicle had been in an accident when they sold me this care. I brought this car to the toyota service... More
I bought a 2007 toyota camry June 2007, and I was not informed at the time of purchase that this vehicle had been in an accident when they sold me this care. I brought this car to the toyota service warranty center to fix the many problems due to the condition of this impact, and toyota manufucturer warranty as well as toyota platinum service warranty are denying the repair stating that the repair is not covered due to the car having appeared to be in an accident.
This accident was reported to me by Kenny ream service technitian of H.B toyota on 07/06/2007 and reported to me by Vegas Lee service technitian of B.P. 1/15/2009
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I bought a lifted certified used vehicle from Elmore Toyota about a year ago, as I'm driving down the road I almost kill myself and my family due to the wheel baring breaking...No worries I bought... More
I bought a lifted certified used vehicle from Elmore Toyota about a year ago, as I'm driving down the road I almost kill myself and my family due to the wheel baring breaking...No worries I bought the extended warranty WRONG! they wont honor my warranty and they want me to prove I bought the truck lifted they claim they would not have sold it certified...are you kidding me, so far I've spent 1,000 on a rental car and towing, aside from the 300 that Elmore wants me to pay just to have it looked at. I wouldn't recommend this place to my worse enemy.
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I work at an other dealership, hoped my son would want something from where I work but no, not him ; he wanted a Scion.
The Scion rep was respectful and the deal was straight forward.
There was no... More
I work at an other dealership, hoped my son would want something from where I work but no, not him ; he wanted a Scion.
The Scion rep was respectful and the deal was straight forward.
There was no need to go back and forth I think if someone does not like the price of the vehicle then they should just go somewhere else but really some people want a car and expect the dealership not to make any money, in a way that is stealing but it is ok if they are being a consumer, but if the business is being a business they can not expect a profit or the community thinks it is unfair for them to make any money. I saw many people being unreasonable, me I paid what I felt was fair.
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No comment as it seems that there's no point in even trying. So Im filling this space to cover the amount of letters required to post a comment. Bottom line I wouldn't go there again.
No comment as it seems that there's no point in even trying. So Im filling this space to cover the amount of letters required to post a comment. Bottom line I wouldn't go there again.
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My family a few days ago bought a brand new 2008 Toyota Prius from Elmore Toyota on Beach Blvd/Westminster. and so far everything is OK. We dealt with the Internet Sales Mgr name Mark and the... More
My family a few days ago bought a brand new 2008 Toyota Prius from Elmore Toyota on Beach Blvd/Westminster. and so far everything is OK. We dealt with the Internet Sales Mgr name Mark and the closer named Larry. Both were very nice and so far everything seems Ok. I am somewhat shocked to hear all of this bad service and general news about Elmore who in theory is supposed to be a very family oriented dealership. Time will tell of their consitency and quality to overrule the posted negative comments.
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I have never in my life had deal with such total and complete idiots.I bought a new Toyota Avalon May 4th and I still have not be able to get it delivered.I would not recommend this dealership to... More
I have never in my life had deal with such total and complete idiots.I bought a new Toyota Avalon May 4th and I still have not be able to get it delivered.I would not recommend this dealership to anyone. In reading some of the other reviews I now know first hand why someone would go to the trouble to warn other people.
All I can say from my experience is go somewhere else.
jim
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From fist fights to former criminals working there, Elmore would be an interesting place to visit if you would like see how crazy people are - the sales manager which operates the business is named... More
From fist fights to former criminals working there, Elmore would be an interesting place to visit if you would like see how crazy people are - the sales manager which operates the business is named Krazy Ray. Indians are called Patels .and imitations of how Vietnamese speak is common.
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Elmore Toyota is one of the best dealerships in Town! They offer great prices on cars and a service attitude! They have great jumpers to help distract the kids while you shop. They have the nicest... More
Elmore Toyota is one of the best dealerships in Town! They offer great prices on cars and a service attitude! They have great jumpers to help distract the kids while you shop. They have the nicest sales people in Town! They are experience and really know what they are doing! I recommend this place to everyone who is looking for a car. My family brought two cars from here and never regrets it. They treat their customers like gold. They will even come and shuttle you from home to their location if you don??t have a car.
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