This place has gone down hill since Tony Sorrentino left .As the GSM.... Danielle Martin doesnt have any idea how to deal with people .I will never go back to this dealership again .Oh if anyone can... More

This place has gone down hill since Tony Sorrentino left .As the GSM.... Danielle Martin doesnt have any idea how to deal with people .I will never go back to this dealership again .Oh if anyone can tell me what dealship MR Sorrentino went to work that would be great ... Jim kitzmiller needs a better staff .with Mr Sorrentino ethics Pros: none Cons: ued to be the best place
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I bought my first car here many years ago when there was a whole different management team and the service was great. I went back the other day to purchase a new car, but realized all the old... More

I bought my first car here many years ago when there was a whole different management team and the service was great. I went back the other day to purchase a new car, but realized all the old management was gone and they have a bunch of know it all kids trying to run the place like a guy who was probably 22 years old named Eric Ferenz and some blond girl named DANIELLE MARTIN who doesn't know what shes doing. I will never shop here again because of such poor and unprofessional management. I am sure sales have dramatically went down because of Honda worlds poor lack of management.
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My husband and I bought a new Honda Odyssey. We were treated extremely well and got a great deal! I had gotten into an accident a couple of months after purchasing the vehicle and brought it into... More

My husband and I bought a new Honda Odyssey. We were treated extremely well and got a great deal! I had gotten into an accident a couple of months after purchasing the vehicle and brought it into there body shop for repairs. My salesperson called me to be sure that I was ok. I was impressed. I
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I bought a certified used car from this dealer on November 5th and 2 days later the antifreeze was leaking all over. I brought it in a month later when I had the time since the leak was slow and... More

I bought a certified used car from this dealer on November 5th and 2 days later the antifreeze was leaking all over. I brought it in a month later when I had the time since the leak was slow and have been told that there is a fracture in the radiator and it needs a new thermometer because the old one is broken. The total?.nearly $800. I thought that they checked and fixed used cars before selling them. I guess these guys have found a nice way around the tough economic times and no longer sell reliable used cars. I just think it is bad business, especially since the mechanic we brought it to after they gave us that total said that the fracture is not new?that he believes it has been there for a while and has just been getting bigger. He said that they should have known this problem existed. Pros: none Cons: dishonest
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I bought a certified used car from this dealer on November 5th and 2 days later the antifreeze was leaking all over. I brought it in a month later when I had the time since the leak was slow and... More

I bought a certified used car from this dealer on November 5th and 2 days later the antifreeze was leaking all over. I brought it in a month later when I had the time since the leak was slow and have been told that there is a crack in the radiator and it needs a new thermometer because the old one is broken. The total??????.nearly $800. I thought that they checked and fixed used cars before selling them. I guess these guys have found a nice way around the tough economic times and no longer sell reliable used cars. I just think it is plain old crooked, especially since the mechanic we brought it to after they gave us that total said that the crack is not new??????that he believes it has been there for a while and has just been getting bigger. He said that they should have known this problem existed.
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Honda world has gone way down since Tony Sorrentino is no longer with them .You cold always count on him to give you a fair deal ... tYou dont get that any more hes a man of his word .We only wish... More

Honda world has gone way down since Tony Sorrentino is no longer with them .You cold always count on him to give you a fair deal ... tYou dont get that any more hes a man of his word .We only wish we could fine where he now works Dan
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I emailed Joe Hernandez asked for a Honda Accord LX Auto sedan 2008 with a price of $18700. He replied back ok, just come down and ask for me only; I will only offer it on this week. I got there and... More

I emailed Joe Hernandez asked for a Honda Accord LX Auto sedan 2008 with a price of $18700. He replied back ok, just come down and ask for me only; I will only offer it on this week. I got there and repeated the deal with him before he took me around. He said no problem. Then when I made a decision to pick on a color, he told me that he couldn't offer me at that price. I remined him of what he told him in email and today face-to-face conversation. He said he thought I meant honda 2007, which he could offer me at that price. He's such a big liar. If he could offer me a honda accord lx auto sedan 07' at 18700, then why not 08'? He definitely told buyers fr last year that 07' invoice would be 20,000 as he told me today for the 08'. He's disgusting, uneducated and unprofessional. He needs to go back school to earn some degree in order to manner himself welly. Now, I believe those car dealers are uneducated and are who have no education at all. By the way, I found a website which ads same model/make for a price of 19,089. This means I could bargain it down couple more hundreds. Well, be careful when dealing with those jerks. Sorry to call them names
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We wasted several hours haggling with floor sales person and condescending manager only to get a better deal with no stress from Martha in internet sales. A few years later we returned to the lot... More

We wasted several hours haggling with floor sales person and condescending manager only to get a better deal with no stress from Martha in internet sales. A few years later we returned to the lot to consider an Odyssey. Nothing had changed. We had a price in mind and the haggling started again. We ended up going to another dealer to purchase. We thought we were getting a good deal, but had to do the haggling again (don't go to Hardin Honda in Anaheim--worst car buying experience ever!). I called Martha after the fact out of guilt and she was gracious when she said she could have done the same deal. I referred my in-laws to Martha and they got a great deal. I will never work with floor people again at Honda World, or any dealer for that matter.
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I called them to ask a question regarding a potential car purchase (if certain model is in stock now), but instead of answering my question, the assistant started asking for my personal information.... More

I called them to ask a question regarding a potential car purchase (if certain model is in stock now), but instead of answering my question, the assistant started asking for my personal information. When I resisted, he gave me a well, we can't really tell type of an answer and hung up on me. Throughout the talk he was mumbling a lot (as opposed to speaking), so it was not only difficult to understand but also quite insulting, and I felt offended. I would not dare to go there and do business with them.
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Honda World is an ok dealership. But their customer service is bad! All they care about is making a sale! They don??t give close attention to their customers. I recommend going else where for your... More

Honda World is an ok dealership. But their customer service is bad! All they care about is making a sale! They don??t give close attention to their customers. I recommend going else where for your entire car needs. Their prices are not the best in town and they normally try to rip you off.
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