My experience with having repairs done at car dealerships has been just short of thievery. I own a SAAB, and I'm not your typical SAAB owner. I bought my car used and I don't have a lot of money. ... More
My experience with having repairs done at car dealerships has been just short of thievery. I own a SAAB, and I'm not your typical SAAB owner. I bought my car used and I don't have a lot of money. A lot of auto shops won't work on the car because of it's make, and moreso, you can't trust a lot of places to work on your car without ruining it. So, you're stuck with top notch dealership prices. Charles River Saab is contrary to that. I went in with a strange humming sound from my engine, and the next day I got a call telling me it was just the wiper motor for my headlights (which I don't think ever worked since I bought the car). They even took it for a test drive and assessed some of the other problem areas that I was concerned about. The next day I went in to pay for it all, and I was only charged with a half hour of labor. Their hourly rate is $120 an hour, so getting in and out of a dealership with an unwarrantied vehicle for $60 felt like a gift. I'll go back to these guys, they're people I can trust.
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