|
I called yesterday and got a quote from the owner, Daren. He recommended a tire which I had not...
More 11 months ago
I called yesterday and got a quote from the owner, Daren. He recommended a tire which I had not heard of before and another tire. He gave me his opinion on both, and pointed me in the right direction for some research if I wanted to do some. After my research online, I decided to go with the tire he recommended. He was able to get me in for the next day, and explained he would have a free loaner car waiting (part of their service there for any major work done.) When I got there, I explained it would be tough for me to come back before he closed, so he said "no problem, if you can wait a half hour, I can get your car done in that time." I was in total shock, I was getting 4 new tires, an allignment, and brake inspection. Before I knew it, 25 minutes had passed, and my car was done! And I know they did everything correctly b/c their showroom allows you to watch them as they work on your car, plus my car drives great! I was in total amazement at the speed and the service I received, when they say express, they really mean it!
Pros: Fast service, excellent customer service, great product knowledge, clean and convenient
Cons: Only take VISA/Mastercard, no Amex or Discover...at least when I visited
Hide
|
|
Charles River Saab
Category:
Service Stations
570 Arsenal St
Watertown,
Massachusetts 02472
(617) 923-9230
My experience with having repairs done at car dealerships has been just short of thievery. I own...
More
My experience with having repairs done at car dealerships has been just short of thievery. I own a SAAB, and I'm not your typical SAAB owner. I bought my car used and I don't have a lot of money. A lot of auto shops won't work on the car because of it's make, and moreso, you can't trust a lot of places to work on your car without ruining it. So, you're stuck with top notch dealership prices. Charles River Saab is contrary to that. I went in with a strange humming sound from my engine, and the next day I got a call telling me it was just the wiper motor for my headlights (which I don't think ever worked since I bought the car). They even took it for a test drive and assessed some of the other problem areas that I was concerned about. The next day I went in to pay for it all, and I was only charged with a half hour of labor. Their hourly rate is $120 an hour, so getting in and out of a dealership with an unwarrantied vehicle for $60 felt like a gift. I'll go back to these guys, they're people I can trust.
Hide
|
|
Valvoline
Category:
Oil Change
80 Galen St
Watertown,
Massachusetts 02472
(617) 923-4045
Sounds weird to have a favorite Valvoline, but this is it. I like the staff at all of them, but...
More
Sounds weird to have a favorite Valvoline, but this is it. I like the staff at all of them, but here they are especially friendly. I like the fact that I get to stay in my car, and I actually find that I do like to hear them doing their points check. They do always try to sell you something more (wiper blades, air filters, etc.), but I always tell them that's my husband's department, and then they leave me alone. I like the free fluids top off service, particularly with the wiper fluid. It is more expensive than most places, but you don't need to make an appointment, and then you're in and out. You can usually find a $5 off coupon in the yellow pages, valupak home mailers, or print them off the Internet. I like staying in my car and not having to hang out in a dirty service station. A few times I've had to wait up to 15 minutes here, but no big deal, and you get to sit in your car.
Hide
|
Couldn't find what you are looking for? Congratulations! You can be the first to
Add new business