I needed a microwave for my Dad. He needed something easy to run. I didn't want to go to the mall. I wanted to go to a local, reputable merchant, so I went to Warrendale Appliance. I told them... More

I needed a microwave for my Dad. He needed something easy to run. I didn't want to go to the mall. I wanted to go to a local, reputable merchant, so I went to Warrendale Appliance. I told them what I needed and got exactly what my Dad would want. There was no pressure. They are friendly, great service & the microwave brought to my car. Thanks! What more can I ask for? Thanks again and I'll definitely go back!! Pros: great, friendly service and helpful with bringing purchases to the car Cons: can't think of a thing
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I'm so happy that I went in to this store. It's like a step back in time when the store keepers really wanted to help the customer. I found the refrigerator and stove that I needed the delivery... More

I'm so happy that I went in to this store. It's like a step back in time when the store keepers really wanted to help the customer. I found the refrigerator and stove that I needed the delivery was quick and accurate.The salesman was happy and helpful and he even answered all of my questions regarding the February TV change. I KNOW I have found a place to buy my new LCD TV and every other appliance I may need. This store is a great find. Pros: Worth the trip Cons: none
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I don't know what some of these other reviewers are talking about; I shopped around at several other area stores before buying a new fridge (including the big chain stores) and found the staff at... More

I don't know what some of these other reviewers are talking about; I shopped around at several other area stores before buying a new fridge (including the big chain stores) and found the staff at this store to be way more knowledgeable and helpful then anywhere else--and the prices were better too. My refrigerator was delivered right away and I will definitely go back again. Definitely recommended.
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This is an extremely bad place. Do NOT make the same mistake I made in trying to support a local business. They will undoubtedly fail before long given their business practices. I have bought... More

This is an extremely bad place. Do NOT make the same mistake I made in trying to support a local business. They will undoubtedly fail before long given their business practices. I have bought several appliances from them and initially had good service. Recently it was a disaster. These folks LIE. They overcharge you. They will attempt to portray themselves as superior to home depot. But they will charge you for things that home depot delivers free----like your appliances! Both owner and manager are incredibly rude to customers. Thye absolutely do not deserve your business. Cons: Absolutely the worst service you will encounter in attempting to buy a major appliance
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It was refreshing to go to a local store and find great prices and helpful salespeople. Going to the big stores has been a nightmare in the past! I was surprised how competitive Warrendale's prices... More

It was refreshing to go to a local store and find great prices and helpful salespeople. Going to the big stores has been a nightmare in the past! I was surprised how competitive Warrendale's prices were. The salesman I worked with was knowledgeable and straightforward about finding the best refrigerator for the best value -- I ended up going back for a dishwasher and air conditioner and was very satisfied! Pros: Local Business
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I went to warrendale appliance to support local business. I needed an over the stove microwave oven and they found one on line from the company they deal with. The personality of the saleperson was... More

I went to warrendale appliance to support local business. I needed an over the stove microwave oven and they found one on line from the company they deal with. The personality of the saleperson was minus zero and he did not acknowledge I was standing at the desk for quite some time. I do not know much about installing appliances so I want on the recomendation of the man installing the oven. When he was instaling the oven he saw that there was not enough space between the stove and the microwave to cook so I brought the microwave back to the store. He said it was not his fault, that the measurments were correct and I do not need to cook with large pans. He also did not tell me that it was a dicontinued item that could not be returned to the company so he was not going to take the loss. He has stuck me with a useless appliance costing me $350.00 and he called me a liar and told me to leave his store. He has no interest in customer service and he does not care after he gets your money. He has a seven day return policy but he cannot leave you stuck with an appliance that can not be used. I hope everyone reads these reviews before they even think of walking in the door. He should be shut down. Pros: no pros. DO NOT ENTER THE STORE. Cons: NO SERVICE, SCREW THE CUSTOMER IS THERE SLOGAN.
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I walked in to buy a $35 water filter for my fridge, thinking I might as well support a local business instead of picking it up from Sears like I usually do. So I hand the guy the box from the old... More

I walked in to buy a $35 water filter for my fridge, thinking I might as well support a local business instead of picking it up from Sears like I usually do. So I hand the guy the box from the old filter purchased at Sears and ask him if he has this filter. He replies, "We're not Sears." I said, "I know, I don't care if it's a Kenmore brand filter, I just need one that fits." So we find the right filter and go to the register. I had him my credit card and hes asks for my phone number, which I give him. Then he wants my address so I politely decline, explaining that I would prefer not to give my address. He argues, "We kind of need your address since you're paying with a credit card." I tell him that's not necessary to run the card. Says argues. I say fine, I'll pay cash. I pay and he does not give me a receipt, so I ask for one. He starts laughing loudly and says "Dude, you told me you didn't want a receipt." I explain that I did not say I didn't want a reciept, just that I did not want to provide all of my information. Next he says he can't produce a receipt without all of my info. I tell him then forget it, no big deal, and wallk out. Not worth my time. Absolutely unbelievable.
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The goofball with glasses at front is so uninterested that he looks like he is tired out from "pulling it". On the other hand, he probably had not got l - id in weeks! No service or much... More

The goofball with glasses at front is so uninterested that he looks like he is tired out from "pulling it". On the other hand, he probably had not got l - id in weeks! No service or much knowledgeable help. We were "on our own" since the guy was semi-rude and useless./ Bought my refrigerator elsewhere!! Pros: none Cons: you name it
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NEEDED HELP WITH OUR AIRCONDITIONER IN OUR CONDO. THEY MEASURED THE AC REPLACED THE AC FOR 1/2 THE PRICE AND NOTHING BUT A GREAT EXPERIENCE. WILL NEVER GO ANY WHERE ELSE. A GREAT HOME TOWN FEEL TO... More

NEEDED HELP WITH OUR AIRCONDITIONER IN OUR CONDO. THEY MEASURED THE AC REPLACED THE AC FOR 1/2 THE PRICE AND NOTHING BUT A GREAT EXPERIENCE. WILL NEVER GO ANY WHERE ELSE. A GREAT HOME TOWN FEEL TO THE STORE. Pros: FANTASTIC SERVICE Cons: NONE
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Only good thing was fast delivery. Price was higher than Home Depot sale price. Staff if rude, and not interested in customer satisfaction. Support after the sale is worse. I will never do... More

Only good thing was fast delivery. Price was higher than Home Depot sale price. Staff if rude, and not interested in customer satisfaction. Support after the sale is worse. I will never do business with this company again Pros: fast delivery Cons: Staff there is rude
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