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After reading the reviews, I thought I would pop in to have an overheating issue and bad window motor checked out. They are super friendly, in a good old boy way. However, my vehicle has been up... More
After reading the reviews, I thought I would pop in to have an overheating issue and bad window motor checked out. They are super friendly, in a good old boy way. However, my vehicle has been up there twice, and I have just gone to someone else.
My wife and I were excited to get the van back with the window working. When I checked it, it worked, but really slowly. Eventually it just stopped working. Had to take the van back for that.
Now we have leaks that were not there before. I took the van back up to them two to three weeks after they replaced a water pump. I thought it was oil leaking, but that could have been picked up when the water dripped down. Anyway, when I took it back and said, "My van's leaking something like oil that wasn't leaking before the work was done." Their response: they looked up the ticket and told me that since they didn't replace anything with oil, it can't be their fault. The response, as a customer, that I was looking for was, "Sure, just to be sure something is not wrong with the pump [like the window motor], we'll run a diagnostic to double check." No, basically they felt no accountability for the work.
It makes you wonder if you're paying for that new part, or if the junkyard behind the garage is where your money is going.
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Been going to them for about 15 years. Same owners for that time. Very friendly and reliable. Nice bunch of guys work there. Most important they are very honest. Also, we've had a few times where we... More
Been going to them for about 15 years. Same owners for that time. Very friendly and reliable. Nice bunch of guys work there. Most important they are very honest. Also, we've had a few times where we weren't charged for what we should have been charged for, they charged less than the quote they gave us. Over the years the workers have changed, and I think they have slowed down a little in as far as how fast they finish your work, but still dependable.
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We've been going here for at least 15 years. Same owner all those years. Very nice group of guys who work there and all very friendly. But most important, they are very honest. Maybe because we've... More
We've been going here for at least 15 years. Same owner all those years. Very nice group of guys who work there and all very friendly. But most important, they are very honest. Maybe because we've been going there for so long, they haven't even charged us for a few things. We've taken 4 family cars there in the past 15 years and they always give an honest opinion. They did tons of work on our sons bronco and then finally told us we really shouldn't keep putting money into it. Let it rest in peace!
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