Worst Bike Shop Ever!! I had similar experiences as the other reviewers, I should have checked out other reviews before I went to the store. When I walked into the store I get greeted with a harsh... More

Worst Bike Shop Ever!! I had similar experiences as the other reviewers, I should have checked out other reviews before I went to the store. When I walked into the store I get greeted with a harsh "don't touch anything without asking me" - Usually when I walk into a bike shop I get greeted with a friendly "hello can i help you find anything" or "if you need any help just let us know" but not here. So as I start looking at the bikes I ask about the price and the guy yells from the front of the store "I dunno, its pretty cheap....maybe around 500" (the guy doesn't even bother getting out of his chair in front of the store to talk to me). I try to take a closer look at the bike and components since he's obviously too busy sitting down doing nothing to help me, and he yells, "you know all the information on that bike is on the internet". So i decide to take a picture of the bike on my phone so i can look it up on the internet and he yells, "I don't let people take pictures of the bikes in my store". I was the only customer in the store, obviously interested in buying a bike, and he tells me to go on the internet! Needless to say I ended up buying the bike from another shop. DO NOT GO HERE. Pros: None Cons: Service
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Before my last visit, I saw all of the bad reviews and went anyway. On google maps my review is listed under "Jason". That time was a good visit and I figured everyone was due to have a bad day. ... More

Before my last visit, I saw all of the bad reviews and went anyway. On google maps my review is listed under "Jason". That time was a good visit and I figured everyone was due to have a bad day. This last time I wasn't so fortunate. The same guy was working this time but had a total attitude and started out by demanding to know if I had cash to spend and then was less than courteous about wanting to find me the bike tubes that I needed. Needless to say, I left and went to Target where I easily found the parts I needed and then some. By the way, the tubes I bought were 1/2 the price at Target. Bottom Line, listen to the reviews posted here and don't do business with this bike store. If this is the way they typically treat customers, they are probably better off being out of business. Pros: No pros
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Where do I begin... I called Don's bike shop looking for an attachment to hook up a baby seat to our Schwinn. When I asked if they carried the attachment for the bike seat (which I purchased at... More

Where do I begin... I called Don's bike shop looking for an attachment to hook up a baby seat to our Schwinn. When I asked if they carried the attachment for the bike seat (which I purchased at a local bike shop), the man who answered the phone responded, "How is that my problem?" Confused by the rude and abrasive tone, I responded by asking if he thought he might have the part I was looking for...but mid sentence he declared, "I only help my customers!" and then HUNG UP ON ME! So I went in a few hours later. I was greeted....NOT! by two salty old men, who pestered me wanting to know if I was going to buy something. When I responded that I was "just looking", old guy with a pony tail wanted to know why I wasn't going to buy something. Then I mentioned that I had called earlier looking to purchase a part but was rudely hung up on! So the other old guy yelled out from across the store, "Yeah and I will hang up on you again!" Calling him an a** on the way out of the store, as I got back into my car, both creepers just glared at me through the window. I have NEVER experienced customer service like this. Attempting to attach a baby seat to our beach cruiser today, an attempt to enjoy So Cal with our baby girl, turned into a huge hassle and headache thanks to two ridiculous old men who should not be in the business of serving others. The local bike shop in Irvine received my business instead of Don's. It should be noted that the local bike shop was not surprised by the complaint we had from Don's...they have heard it before from other customers. We are not usually people who complain, but this rude, insensitive and disgusting behavior had to be shared with others who may shop at Don's..save your time, breath & money! DO NOT SHOP THERE! Pros: Nothing Cons: Old guys working there, RUDE
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This is the worst bike shop I have ever had to deal with. My husband special ordered the Schwinn Deluxe 7, two weeks before my birthday. He was assured it would arrive before then. It arrived one... More

This is the worst bike shop I have ever had to deal with. My husband special ordered the Schwinn Deluxe 7, two weeks before my birthday. He was assured it would arrive before then. It arrived one day after my birthday, missing a seat. Then when he picked it up, the rude salesman, Chris, rushed him out of the store. He didn't attach the tank to the bike, stating that they never do this because the customer has to install the batteries. Yet, he intalled the headlight that needs batteries. When he got home and unpacked the tank, it was bent and the paint had a dime size chip out of it. When he put batteries in the headlight, it didn't work, so we called him and he told him what was wrong and he stated that he wasn't an electrician and we just had to contact schwinn directly. At the end of the conversation, he finally said bring it down and he would take a look at it. When I looked at the bike, both fenders had touch up paint on them in addition to the scratches he put on them from assembly. Nothing was done to rectify the situation. We call repeatedley and he never answers, we went down to the shop and when he see's you, he shuts and locks the door immediately. Did I mention this bike cost $600 Oh yeah! The guy working there named "Chris" is really Bob, and Don, died years ago but "Chris" whose real name is Bob answers emails as Don. When you ask Chris if you can speak with Don, he states that he is 80 years old and doesn't come into the shop. This guys is a real fruit loop! Pros: Absolutely nothing! Cons: Everything, and I mean Everything!
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