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?I am a wedding planner in Central Jersey and have recommended this bridal shop previously, but I would NEVER let one of my brides or their bridal party come to Perfect Dress again.
I recently... More
?I am a wedding planner in Central Jersey and have recommended this bridal shop previously, but I would NEVER let one of my brides or their bridal party come to Perfect Dress again.
I recently became a customer as a bridesmaid for my cousins wedding. I don't find it neccessary to let the shop know what my profession is since they should treat all customers with the same regaurd.
Although I am a size 2 in street clothes, the sales woman recommended I get a size 12 dress. According to their measurements some how my size 2 hips could only fit into a size 12 dress. I know all dress must be altered so I agreed. But this particular design was a halter top with intricate pleating at the chest and close to imposable to alter with out taking the whole dress apart. As professionals they should have understood how complicated this top was, a size 12 with DD cups would never work for me. I went to three separate seamstresses and they all said it would take countless hours and close to $200 to alter. The dress itself is worth $200. $400 is an unacceptable amount to spend on this type of bridesmaids dress.
I called the store to let them know what these seamstresses have told me and the manager told me some how all the seamstresses had no idea what they were talking about and just trying to con me. She said to take the dress to their recommended seamstress. The seamstress took in 3 inches on each side and said there was nothing she could do about the top with out taking the whole dress apart. The Perfect Dresses own seamstress told me I should just buy a new dress because this will never fit me correctly, just too big. She did take the sides in and had to pull the fabric so much that the pleats are distorted and sticking straight up instead of laying flat like the design calls for.
As a business woman in a client based business myself, I always hope that if my customers are unhappy that they come to me and allow me to fix the problem. I called the store and spoke to the manager Tara and she told me its not her fault I didn't want to spend the money to fix the problem. Although the problem was they ordered a dress 8 sizes too big and reassured me over and over again that altering it would be no problem at all. I do not find it surprising at all to see another bad review for her below since she was quite sarcastic with me as well.
Now that I know how they treat customers I will not be recomending them to my customers again. I also plan to let the other wedding planners in New Jersey that I work closely with, know about my experience.
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I am a bridesmaid and all the bridesmaids purchased dresses at The Perfect Dress. I am not happy with my dress or how my order was handled. When I called to speak with manager Tara, she was... More
I am a bridesmaid and all the bridesmaids purchased dresses at The Perfect Dress. I am not happy with my dress or how my order was handled. When I called to speak with manager Tara, she was sarcastic and very rude. I've never seen a manager less willing to work with an unhappy customer. She literally said "We didn't put a gun to your head to buy that dress..." I am in 3 more weddings this year and getting married myself next Aug. Needless to say I will never let a single person I know come back to this shop and neither will I
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There is a large variety of dresses available for any special occasion. When I first stepped in to find the perfect prom dress, I didn't know where to start looking, lucky for me they have a lot of... More
There is a large variety of dresses available for any special occasion. When I first stepped in to find the perfect prom dress, I didn't know where to start looking, lucky for me they have a lot of dresses in a variety of sizes. I got to try on different ones and found the one of my dreams.
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I bought my gown today at The Perfect Dress and had the best experience..I did buy a Mon Cheri also and I happened to see it on Theknots 50st best gowns of 2006......My niece bought a prom gown... More
I bought my gown today at The Perfect Dress and had the best experience..I did buy a Mon Cheri also and I happened to see it on Theknots 50st best gowns of 2006......My niece bought a prom gown there last year and reminded me that they had a huge selection of bridal gowns........I thought everyone who worked with me was great and really friendly..........I think the owners name is Steve and he came over to say hello and actually helped my Mom find her dress and it is just as beautiful.......I cannot wait for them come in !!!!!
I highly recommend making an appointment there, you won't be dissappointed and I think I am bringing my bridal party back to try on maids dresses................
Pros: Tons of different styles of gowns
Cons: Almost too difficult to make a decision !
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If you're looking for a Mon Cheri gown, this is the place for you. If you're not a fan of heavily beaded cinderella style dresses, it is probably not.
Pros: Reasonable prices, decent... More
If you're looking for a Mon Cheri gown, this is the place for you. If you're not a fan of heavily beaded cinderella style dresses, it is probably not.
Pros: Reasonable prices, decent selection
Cons: Mostly Mon Cheri gowns
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