Petsmart Petshotel

Claim
marker

1315 W Elliot Rd
Tempe, AZ 85284

marker
(480) 785-0587
Incorrect info? Correct your listing
Reviews
( 0 )
( 2 )
( 0 )
( 0 )
( 2 )

Best

Petsmart Pet Hotels seems to really care about the animals they care for. They make sure your pet is comfortable and having fun while you are away.

Worst

Had a bad experience boarding a cat at PetsHotel. They told us (it's in their promotional video too) that they could handle giving him a medication twice a day. When we dropped hi...

Bad place for my cat 7/14/2009

Had a bad experience boarding a cat at PetsHotel. They told us (it's in their promotional video too) that they could handle giving him a medication twice a day. When we dropped him off, they made a big deal out of it, "Oh no, not another kitty that needs a pill, we couldn't get the other cat to take his meds." Then, they called saying they could not do it less than 12 hours into a one week stay. Luckily, I was still in town and could come get the cat, who was extremely stressed and freaked out. When I picked him up, it was 8 pm on a Saturday, so there were basically no options - I had to change my plans. We called a month in advance to see if they could take care of this cat, and it was pretty well a disaster. If they would have told us in the first place that they could not handle it, then we would have made other arrangements. I think that someone gave us the party line when we called in advance, "No problem" but then the Saturday evening night crew could not deal with it. more

Poor service- Not Safe! 11/25/2006

Petshotel advertises 24 hour care, video surveillance, and personalized care. Our dogs were cared for much better at the humane society! We adopted them thinking we were saving them from a life of neglect, but their care at Petshotel on Elliot road is the worst care any of my pets have ever received at any location. We our now facing large vet bills do to the negligence of Petshotel. This is on top of the cost of their stay. We hope and pray you do not allow this company to care for your animals. more

They care! 7/9/2006

Petsmart Pet Hotels seems to really care about the animals they care for. They make sure your pet is comfortable and having fun while you are away. more

No image

Pet Hotel Loves Pets 7/27/2005

Petsmart's Pets Hotel adores animals. That goes without saying. Their daycare is amazing. The overnight care ranges from simple cages (clean) to private suites with the Discovery Channel and a miniature ceiling fan and wallpapered walls. They receive icecream for a snack and regular walkings on an oval track. The staff loves your pet. The only negative is that it is pricey and they are very strict on the check in and check out hours. If you do not watch it closely, you can get charged for an extra day. But you will not have to worry about your pets as they will be well taken care of. more
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
badge