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Warning, this company is a rip-off. Save yourself the hassle and avoid this company from the start. The staff are not reliable and on one occassion actually lied and stated they had serviced my pool... More
Warning, this company is a rip-off. Save yourself the hassle and avoid this company from the start. The staff are not reliable and on one occassion actually lied and stated they had serviced my pool when I was home all day and no one came. The service is good when actually performed but good luck with your scheduled visits. I know there are other honest pool service companies in the Bay area-please fine one and leave Sharper Image alone.
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Fabulous service. This company has experienced employee's that handled my pool issues with ease. I had a pool that was leaking through the tile and it seemed like a small repair, but with further... More
Fabulous service. This company has experienced employee's that handled my pool issues with ease. I had a pool that was leaking through the tile and it seemed like a small repair, but with further inspection at no initial cost they found what was the real issue was, a cracked shell. I had had several other pool company's come out and they only fixed the problems superficially. I have had them doing my cleaning service for six months now after the repair, and the service is great. My pool cleaner is friendly and always performs the job satisfactorily. I felt that I needed to give this company a compliment or two. They SAVED me money and allot of water. I will definitely rehire them.
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I called sharper image on a Friday because my motor was smoking & very hot to the touch. When on the phone the said they could get me schedule for Monday. I explained that I wanted to have it done... More
I called sharper image on a Friday because my motor was smoking & very hot to the touch. When on the phone the said they could get me schedule for Monday. I explained that I wanted to have it done sooner than that and I was immediately asked what area I was in I was put on hold & seconds later they picked up and stated that the service professional would be at my home in less than half an hour. He showed up at my home replaced my motor and had the job done. Thank you Sharper Image Pools for being so quick and getting my equipment issues solved.
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They have been taking care of my pool for several years now. I commend the job they do. As things have gotten tough in this economy I am forced to let go of some of my expenses. My husband had name... More
They have been taking care of my pool for several years now. I commend the job they do. As things have gotten tough in this economy I am forced to let go of some of my expenses. My husband had name a few things that we could do with out till he found a new job. Of course pool cleaning came up but, I JUST CAN NOT DO WITH OUT THEM. They are wonderful!! I will keep them around no matter what! I will quit eating out as much just to keep my pool service because they are that good. I love my pool cleaner he goes out of his way to make my life easier when it comes to my pool. Very knowledgeable people.
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My pool design was very sophisticated and unique. The owner had a similar design at his own house and he did a close version for me. I enjoyed visting real customers that they have built pools for... More
My pool design was very sophisticated and unique. The owner had a similar design at his own house and he did a close version for me. I enjoyed visting real customers that they have built pools for and looking at actual pools. I am retired so what else do I have to do. I felt extremely confident with Sharper Image after spending almost a day driving around from pool to pool. These guys work is top notch and 95% of their employees or subs seemed to have worked for them for an average of ten years or more and I could tell they new exactly what they were doing. I special ordered about 50% of the products used on my pool although this can slow the job up a little, but they still finished slightly ahead of the time promissed. Two thumbs up, ladybug1234
Pros: Sophisticated design at a descent price
Cons: product availability from supplyers
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They did a great job.
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Our project went very smoothly. They were very knowledgeable. The project was finished very quickly and we are VERY satisfied.
Our project went very smoothly. They were very knowledgeable. The project was finished very quickly and we are VERY satisfied.
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Company was on-time, reasonable, and fair. I negotiated the price, which they were willing to do. I signed up for a full service pool clean. The service person who came the following week wasn't... More
Company was on-time, reasonable, and fair. I negotiated the price, which they were willing to do. I signed up for a full service pool clean. The service person who came the following week wasn't sure of all of the details, but I informed him. So far, so good. Check back with me in a few weeks.
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Everything went smoothly. A few minor problems, but were handled to satisfaction. I am very happy with the final results.
Everything went smoothly. A few minor problems, but were handled to satisfaction. I am very happy with the final results.
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excellent service. have already recommended them to a friend who now employees them too. The individual who services our pool is extremely reliable and treats the pool as if it was his own!
excellent service. have already recommended them to a friend who now employees them too. The individual who services our pool is extremely reliable and treats the pool as if it was his own!
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