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there are ten thousands and more flooring product available.So they have very huge collection of...
More 27 days ago
there are ten thousands and more flooring product available.So they have very huge collection of carpet,tile and other flooring materials and also in an affordable pries.
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Andy On Call
Category:
Flooring Contractors
90740 East Highway 92
Tampa,
Florida 33610
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On Saturday 4/29/06 Horizon Cleaning deep cleaned, sanitized, and applied teflon to the 3 rooms of...
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On Saturday 4/29/06 Horizon Cleaning deep cleaned, sanitized, and applied teflon to the 3 rooms of 1 1/2 year old, light gray carpeting in my home. Contrary to the advertised price of $35.00 for steam cleaning, I paid a total of $351.00.
The next morning I noticed large dark brown spots on my carpeting (which were not there prior to the *cleaning*) -- in particular a 12"x12" dark brown square in the middle of my living room -- where the technician had performed a test sample. I immediately contacted the company and left a voice message expressing my concerns. No call back. Two days later the entire carpet was spotted with large brown marks and an overall brown hue -- it looks worse than before the carpet was *cleaned*. I have called the company almost daily and managed to speak with the "Quality Control" person twice -- nothing has been done to rectify the situation, not even to schedule an appointment to look at the carpeting.
Needless to say, I would not recommend this company to my worst enemy.
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We recently had 2 oriental carpets repaired and cleaned at this business. We had to follow up/call...
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We recently had 2 oriental carpets repaired and cleaned at this business. We had to follow up/call several times to find out the status of this work. When told that the carpets were ready we went there and examined them but clearly the work had not been completely done. So, we left them there and again, nobody called and we had to follow up. Finally got our carpets back. I am really not sure about the quality of the work done and whether or not we were taken to the cleaners - bg . Yes, the ends received new fringes and the sides were stitched up (after pointing out that it had not been done the first time) but the repair of several moth holes was not what I would have expected nor am I sure the carpet really did get cleaned completely as there still appears to be some dirt on the back of the carpet.
Seems to be very expensive and we would certainly not recommend this establishment. The problem is that there are not too many businesses in the Tampa area that deal with oriental carpets, so, we are in a quandary. But it appears to me that this company is taking advantage of its position.
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