Never use these people. They will take you for every penny you have. More >
Never use these people. They will take you for every penny you have.
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As a former employee of this crook shop, let me warn you against bringing your car here for service. This shop is disreputable. They are overpriced, and practice unethical business. Numerous times I... More >
As a former employee of this crook shop, let me warn you against bringing your car here for service. This shop is disreputable. They are overpriced, and practice unethical business. Numerous times I witnessed customers being billed for services that were not completed. Furrin will also overcharge on parts with a hefty markup. The shop also violates environmental regulations pertaining to the disposal of old fluids (they just get dumped in the lot right behind the shop). The mechanics who work their are knowledgeable and do good work, however the problem lies with the service advisers and owner. They will wring every last penny out of you, many times dishonestly.
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Due to the limited number of auto repair shops that service volkswagens in Tallahassee, I decided to take my car to Furrin Auto. At first they seemed friendly, honest, and professional. This review... More >
Due to the limited number of auto repair shops that service volkswagens in Tallahassee, I decided to take my car to Furrin Auto. At first they seemed friendly, honest, and professional. This review covers several trips to Furrin over the span of a year and a half. Each time I took my car to Furrin for an oil change, I ended up "needing" several addition repairs. Over time these repairs became very costly. But I gave Furrin the benefit of the doubt and continued to go there. Then I needed a fairly major repair. They gave me a time estimate of about five days. The repairs took over 30 days. Several weeks later, the car needed another fairly major repair. This also took over 30 days to complete. After two fairly negative experiences with Furrin, I decided to take my car to the dealership for the final repair. The dealer was backed up for about a week, so I decided to give Furrin one more chance. Like Deja vu, the repair took over 30 days to complete. Since then, I have avoided Furrin and taken my car elsewhere. In need of an oil change, I decided to try Furrin once more. I dropped the car off for an oil change and before I could get home, they called me and told me that the check used to pay for the last repair (over $4000) has not cleared. The check had indeed cleared about 9 months ago. I returned to Furrin to pick up my car, but they refused to release the car until the bill was paid (for the second time). I tried to have my bank call Furrin, but their phone lines were out of service. After about an hour in the repair shop, I managed to convince them, with the help of the bank, that the check had cleared and that they should release my car. I have given Furrin several chances, but I will never return there. Please do not make the same mistake. Take your car elsewhere.
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I owned an older Mercedes for a period of time. The car had its quirks as one might expect. I took my car there to have a steering issue looked at. At no point was a mention made of a charge for... More >
I owned an older Mercedes for a period of time. The car had its quirks as one might expect. I took my car there to have a steering issue looked at. At no point was a mention made of a charge for an estimate. They looked at the car and had it ready by the end of the day. The repair bill was moderately expensive (to be expected with Mercedes). I told them I would get back to them about what repairs (if any) I'd like to get done. They asked if I had been told that there was an estimate and I said no. They proceeded not to make a big deal out of it and didn't charge me which I thought was very fair of them. While I ended up just selling the car, I did have alot of respect for them and their fairness and would have to say they were very thorough in their diagnosis.
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