After tearing my pectoral at the gym I was forced to a long road for recovery. Thanks to massage tech Amber at tranquil waters and my frequent treatments by her,i was able to fully recover. I highly... More

After tearing my pectoral at the gym I was forced to a long road for recovery. Thanks to massage tech Amber at tranquil waters and my frequent treatments by her,i was able to fully recover. I highly recommend this establishment. Thank you Amber and tranquil waters.
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I have been to Tranquil Waters on many occasions, with friends and family, and have quite a few of my regular services done there on a monthly basis. I have found the owner to be caring, and always... More

I have been to Tranquil Waters on many occasions, with friends and family, and have quite a few of my regular services done there on a monthly basis. I have found the owner to be caring, and always makes sure the services were top notch. I think she has a first class operation, which can't always be easy when working with the public. Every time I go I am asked at least three times by staff members including the front desk before Ieave, if everything is all right, and to my satisfaction, and if I would like a coffee, tea or glass of water. It's almost amusing how everyone there will ask how they can make your stay more comfortable! I realize there are a lot of unhappy and jelous people in this world, but if you can't get away and enjoy life in this atmosphere, you must not be a very happy person. Pros: First class all the way Cons: none
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I have never been more disappointed in a spa service and in customer service. This is one spa I will not be recommending to anyone. I warn everyone not to waste their hard earned money on a spa... More

I have never been more disappointed in a spa service and in customer service. This is one spa I will not be recommending to anyone. I warn everyone not to waste their hard earned money on a spa where you cant even get a decent manicure, and walk into a very cold atmophere where everyone appears to be miserable and looks sloppy. My manicure hurt and did not even want to continue it..my polish was very sloppy...stay away Pros: the facility is "tranquil" Cons: most everything else
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After hearing all of the rave about this place I can honestly say that I wasted $135.00. I am begging anyone who wants to go to this salon not to waste their money. I have been to many upscale... More

After hearing all of the rave about this place I can honestly say that I wasted $135.00. I am begging anyone who wants to go to this salon not to waste their money. I have been to many upscale spa's in my day, and was very disappointed. I actually feel guilty the next day about wasting my hard earned money on this place. The customer service is very cold, and the massage was just average if that. I did not feel comfortable when i walked out of the massage room,a nd there was a construction worker sitting there waiting to fix something in one of the rooms I was in. I was suppose to take that time to relax in the "relaxing" room, but could not. I feel as though writing this email is the only way for myself to feel better by letting others know not to go here. BlueSky SpaWorks in Warwick, RI is the best spa around here and is worth your money. I felt so pressured into giving a tip at the end of the service and to book another service immediately. They actually suggest l;eaving 18-25% tip. That means if your service was $200 they suggest giving $50...they crazy? Today I am actually in pain from the massage. Not what I was hoping for! Pros: the sound of running water throughout the spa is relaxing Cons: bad customer service, below average massage, high prices, pressured to give tip and book next appointment
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I've been a client of Tranquil Waters for alomost two years. I have always been treated very nicely by all the staff, including the owner. I have always had the experience I thought it would be,... More

I've been a client of Tranquil Waters for alomost two years. I have always been treated very nicely by all the staff, including the owner. I have always had the experience I thought it would be, relaxing, friendly, a nice place to go to when I need a little treat for myself. I ususlly see the same people for my services, however if they are not available when I come in, everyone has always given me the finest treatments. I look forward to the specials that go out to my daughters email, we make sure to book early, because sometimes they can be quite busy, but they still make sure to offer us tea or coffee when we come in! I have been to some of the other places that are in the area or were here before, and nothing is as nice, or as professional. Pros: Everything Cons: Haven't found any
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I had a day of beauty from my husband after having a difficult personal experience. Everyone there was wonderful. The treatments were some of the most relaxing I've ever had anywhere. Everyone was... More

I had a day of beauty from my husband after having a difficult personal experience. Everyone there was wonderful. The treatments were some of the most relaxing I've ever had anywhere. Everyone was very accomodating. Although I could see they were very busy, (it was a Saturday), they made me feel like I was the only person they were taking care of. I can't wait to go back, even if just for my regular hair appointment. ( I had a clor and cut that was the nicest I have ever had, a total makeover!) I would definitly reccomend it to everyone!
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Today I went to Tranquil Waters to get a Relaxation Massage. I must say that it was amazing. The massage therapist I had did an awesome job. She was very friendly, professional, and gave a great... More

Today I went to Tranquil Waters to get a Relaxation Massage. I must say that it was amazing. The massage therapist I had did an awesome job. She was very friendly, professional, and gave a great relaxing massage. She consulted with me first about any areas I wanted her to concentrate on or avoid, and throughout my time there she made sure I was comfortable. The atmosphere was peaceful and the two girls at the front desk were very friendly and helpful. The only downside is that the services are on the pricier side in my opinion. However, I definitely would recommend this place for anyone one looking for a great relaxing massage! Pros: Staff, Atmosphere Cons: Price
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I finally had to write after reading some of the negative reviews posted. I have been to TW many times, since my family and friends buy me lots of gift certificates. Twice that I have been there... More

I finally had to write after reading some of the negative reviews posted. I have been to TW many times, since my family and friends buy me lots of gift certificates. Twice that I have been there people sitting next to me came from other salons to "check it out", so they could go "tear it up online". I think that is a horrible business practice, and I hope Karma comes to get them! The staff there works very hard to make sure all the people comming in for services feel welcome and want for nothing! There's usually a woman floating around, I'm pretty sure she must be he owner, because she;s always asking if she can get anybody anything to drink or a magazine. I love this place, and although there are a lot of technicians, the old ones are still there with the new ones, but not always avaiilable when I am. That's OK, they're all great! Pros: I have all my services done at one place Cons: none
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The staff here seems ever changing, the 5 times I've gotten massages here I've only had the same person twice everytime I've tried to request my last massage therapist I was told they no longer... More

The staff here seems ever changing, the 5 times I've gotten massages here I've only had the same person twice everytime I've tried to request my last massage therapist I was told they no longer worked there. Seems to me like they obviously have a problem keeping a permanent staff. The prices are a little on the steep side but it is a full serivice spa so its expected. However, their gift shop is rediculously overpriced for the nick nacks they have as well as the cafe you're better off going down the street to Panera Bread if you're hungry.
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I went to tranquil waters this past weekend and had a great time ! My hair stylist was very proffesional and did such a good job on my hair, her name was Mary. You could tell how experienced she... More

I went to tranquil waters this past weekend and had a great time ! My hair stylist was very proffesional and did such a good job on my hair, her name was Mary. You could tell how experienced she was with my hair and I will be going back, despite the prices, just because of the wonderful job mary did. I fyou want flawless hair, GO TO MARY !!!!! Pros: experienced proffesionals, relaxing Cons: none that I found
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