Let me start by saying I love the styles and prices at Romy and I will absolutely shop there in the future. That said, I have a couple caveat emptors: 1. Plan on re-sewing all your buttons.... More

Let me start by saying I love the styles and prices at Romy and I will absolutely shop there in the future. That said, I have a couple caveat emptors: 1. Plan on re-sewing all your buttons. Almost every button on my garments from Romy have fallen off or loosened within a month of owning them - including a couple that fell off the first day I wore it! 2. Ditto for pocket linings. I've had to stich up a couple pockets now. This is mostly due to the delicate nature of the fabric they choose for the linings. Silky linings in pockets do not play well with keys. 3. Pants come in sizes S/M/L, not numberical sizes. This causes no end of grief for me because not a single pair of their beautiful pants have fit me. 4. Coats and jackets are sized on the small side. It may be the style of the garment, but if you have broad shoulders - you're out of luck.
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I bought something the other day at Romy's and paid cash. I took the items home and found they didn't match the items I wanted it to. I returned the items for a refund but to my surprise they... More

I bought something the other day at Romy's and paid cash. I took the items home and found they didn't match the items I wanted it to. I returned the items for a refund but to my surprise they don't refund cash, only store credit or exchange. Make sure to read the fine print on your receipt as well as the small sign posted by the register. I asked for a contact person at headquarters that I could take my complaint to and the clerk said she was not allowed to give out any phone numbers or email addresses. She did try to call her manager to talk to me but she was unavailable at that time and could not be reached until 20 minutes later. I will never shop at this store again and I will spread the word to all my friends that no matter how cute the clothes are you can find just as cute clothes and probably better quality at other stores that honor a refund of a basic cash purchase.
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I just got back from Seattle, and went to the Bellingham Store and wished they had a store like that in Newport Beach, CA. The prices where very reasonable and the clothes are so feminine and cute.... More

I just got back from Seattle, and went to the Bellingham Store and wished they had a store like that in Newport Beach, CA. The prices where very reasonable and the clothes are so feminine and cute. I am a big fan of shopping online and am hoping you can give me a website to shop at. There were some Espadrilles I wanted to purchase there but they were out of my size. Next time I visit Seattle I will be sure to visit this store again! Serina H.
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I went into the store 7 pm Friday January 19 07 and looked at a bubble dress that had a sign above it stating it was 90% off. Upon buying the dress it wrang up for only half the original price on... More

I went into the store 7 pm Friday January 19 07 and looked at a bubble dress that had a sign above it stating it was 90% off. Upon buying the dress it wrang up for only half the original price on the tag. I advised the sign and the clerk told me that it was originally 48. I pd cash 15.18 total. Then I found a skirt again advertised sign 90 percent. It was 24 I pd 12.00. I did not examine the receipt until I got home When I got home I examined both receipts and the tags and found both to be represented at 28.00 and 24.00 respectively and only discounted 50%. I called the manager today and asked for my 17.00 back. She advised that they were putting up signs last night and that it had been slow and after the signs went up it was chaotic and some wrong signs had been put up and the dress was 70% off not 90% even though I pd 50%. I told her that I was willing to acknowledge that but I wanted my money back on my card since I was overcharged or I would contact you. She hung up. It is neither my fault they had the wrong signs, their computer computed the prices wrong at 50%, or that the sales rep blatantly lied to me about the price. All those bubble dresses were marked 28.00 BECAUSE I LOOKED AT THEM THE DAY BEFORE. I suspected something was wrong when i got home.This happened at the Bellingham location. I was able to speak to an associate at the management level and this issue was resolved not only efficiently but with courtesy and respect. Furthermore, I would like to say that I love Romy's clothes and think it is a wonderful store and although all involved believe it could have been handled better we all recognize that this was a stressful time and I look forward to my next shopping experience there. Lisa
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Romy is not your typical mall store. What you find there is more like you would find in destination shopping districts, but without the boutique pricing. I can't imagine not finding something you... More

Romy is not your typical mall store. What you find there is more like you would find in destination shopping districts, but without the boutique pricing. I can't imagine not finding something you love everytime you go in. The staff is always willing to help outfit you, or offer advice. If you haven't been, then you must plan a visit!
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If you are looking for a unique store with a boutique feel than Romy is the store for you. Not only is the merchandise unique and very reasonably priced, but the sales staff is very friendly and... More

If you are looking for a unique store with a boutique feel than Romy is the store for you. Not only is the merchandise unique and very reasonably priced, but the sales staff is very friendly and helpful. I would recommend any of the ten Romy stores for a great shopping experience.
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