Good: I bought 2 rebuilt appliances and twice they repaired 2 appliances before 2005, and I was satisfied with their workmanship and the machines performances. I bought a clothes dryer early 2009 ... More

Good: I bought 2 rebuilt appliances and twice they repaired 2 appliances before 2005, and I was satisfied with their workmanship and the machines performances. I bought a clothes dryer early 2009 The sales service was excellent. When the dryer I selected in the store didn't fit my rental's unit doorway, effortlessly they called me at work, and brought another one which did fit.. Bad: 5 mos. later, the dryer sparks and smokes.I call 3 times,talk to 3 different service/salesmen,explaining the situation, they responded,"We give 3 month guarantees." Initially, I asked to speak to the owner, Dave, and each time they said he would be in the next morning.I asked to explain & call me. 2weeks later Dave calls, leaves a message. I call back. He'll be out of town for 5 days. Now, I'm taking the dryer back demanding repair or replacement. I'll keep you posted on Dave's Appliance Rebuild response.. Improvements: I would like a phone call back from the owner, quicker. I would like not to have to explain to three different people the problem, then seemingly they didn't explain urgency/ situation properly. I would like to have a resolution other then, "3 month" guarantee. I would like salesmen integrity. I bought a 4 yr. Kenmore, rebuilt for $275 (new retail $400). When the salesman said they rebuild the motor & put in a new belt, I told him about 12 yr. running Kenmore. He agreed with me, "They're built to last.". Other: Since owning a Kenmore. I thought a rebuilt one would be a better deal then a cheap new one. I could have bought a new Roper for the same cost, $275. However, a unit had a new Roper for only 8 years. Shop around and buy new, if you are thinking Dave's rebuilt appliances are better deals. They are not..
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Dave's sells good, cheap appliances. If you don't have a lot of money to put into buying a brand new appliance, buy a rebuild appliance from Dave's. I have been buying from them for years and... More

Dave's sells good, cheap appliances. If you don't have a lot of money to put into buying a brand new appliance, buy a rebuild appliance from Dave's. I have been buying from them for years and every appliance has worked really well and has been worth the savings. I definitely recommend them.
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Don't call Daves. Probably the worst service call ever. My washer/dryer quite working. After making an appointment with Daves I waited several weeks for a repair technician (what a joke) to arrive.... More

Don't call Daves. Probably the worst service call ever. My washer/dryer quite working. After making an appointment with Daves I waited several weeks for a repair technician (what a joke) to arrive. The complaint was that the dryer was steaming up the laundry and the belt squeaked. The technician replaced the belt and said that the vent was just loose. Two weeks later the steam returned. When it was reinspected it was discovered that the tech had just wrapped the vent with duct tape rather than replacing it or securing it with screws, a clamp or any other atempt at a quality repair. One month later the machine failed again and I was told by Daves that the main motor had failed due to a pump that had leaking water on to it. The tech stated that it had been leaking for a long time. Gee why didn't they say anything about the pump on any of their previous visits. My suggestion find another service.
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I usually fix my own appliances, and back in the day Dave's used to be a really great place to call, get some tips, then go and buy parts from them. But a few years ago, they turned rude. I just... More

I usually fix my own appliances, and back in the day Dave's used to be a really great place to call, get some tips, then go and buy parts from them. But a few years ago, they turned rude. I just called and started "I'm troubleshooting a gas range..." at which point whoever was on the phone interrupted me and said "I guess I'm troubleshooting it now!" then seemed completely baffled as to why I thought that was obnoxious and unprofessional. "Listen mister, if you don't have a sense of humor..." he said. I have a great sense of humor. That just wasn't funny. Another formerly great local business I won't be dealing with anymore, alas.
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The first time I called these guys to fix our oven I had to take a day off work to wait around because they couldn't give me a time frame...then they didn't show up at all! Not even a phone call. ... More

The first time I called these guys to fix our oven I had to take a day off work to wait around because they couldn't give me a time frame...then they didn't show up at all! Not even a phone call. They were very apologetic and set up a new appointment for an afternoon. 4 pm rolls around...5 pm...6 pm and someone finally shows up, later than I would have been home so I could have worked anyway! Now I'm trying to get them back to fix the dryer and they didn't show the first day because they called the wrong number. Now they aren't returning the messages I leave to set up a new appointment. I'd go elsewhere but it's our landlord that is making the decision on who to use. At least they actually fix the appliances well and quickly...when they get here.
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ZERO STARS I had set up an appointment 3 weeks ago for Jan 14th. I confirmed the appt. on the 13th - but by close of business and 3 phone calls to them later: no appliance guy and no return call.... More

ZERO STARS I had set up an appointment 3 weeks ago for Jan 14th. I confirmed the appt. on the 13th - but by close of business and 3 phone calls to them later: no appliance guy and no return call. I got some malarky from Rick in the office, about they had put in the wrong address and thus I was moved down the list for time. That doesn't excuse them from not returning one of 3 calls. A day off work to meet someone that didn't show...Thanks Dave's!!!
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I've been trying to get these guys out to fix the washer I bought from them for a month. They just never come. No one else will touch it because we bought it from Dave's. I would give it 0 stars... More

I've been trying to get these guys out to fix the washer I bought from them for a month. They just never come. No one else will touch it because we bought it from Dave's. I would give it 0 stars if the program let me.
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I have been a customer of this business for 25 years. Today a worker named Davey yelled at me on the phone and hung up on me. He was instructing me to bring a part from my dryer in for them to... More

I have been a customer of this business for 25 years. Today a worker named Davey yelled at me on the phone and hung up on me. He was instructing me to bring a part from my dryer in for them to replace in the shop, since they were booked for house calls for over a week. He was soooo rude to me and hung up a second time and said I had no reason to call them! Nasty person.
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I have been a customer of Dave's Appliance for 25 years. Today I had a very bad interaction on the phone with one of the workers there named,Davie. He was instructing me by phone what part from... More

I have been a customer of Dave's Appliance for 25 years. Today I had a very bad interaction on the phone with one of the workers there named,Davie. He was instructing me by phone what part from the back of the dryer to bring in to the shop to be repaired, since they were booked for over a week with house calls. Of course, it was difficult to follow and I patiently was asking questions. He yelled at me that I was wasting his time and hung up on me. He hung up again after I called back.....
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Great place for parts and service! Always the right parts, always in stock. Don't let the older building fool you!

Great place for parts and service! Always the right parts, always in stock. Don't let the older building fool you!
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