Reviews: Geek Squad

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stay away from these guys
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I agree with the other poster, after reading this review I searched out secure remote support just to see what their services were like compared to... More >

4 of 4 people found this review helpful

Editorial Review

by Anna Roth at Citysearch, January 11, 2007

A fleet of well-trained experts offer maintenance for home or office computers--any time day or night.
In Short
The Best Buy-based Geek Squad's expertise is wide-ranging: Their trained representatives can handle everything from setting up a new system, installing software or creating a...

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citysearch c.
Geek Squad Alternative
  by sarahhh52 at Citysearch
Provided by Citysearch
At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night... More >
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citysearch c.
Not going back, Big disappointment.
  by ReneeTomink at Citysearch
Provided by Citysearch
I took my computer to Geek Squad to have it upgraded. I was intending on giving it to my daughter for her school work and wanted it to be able to be used for that purpose. I needed a larger hard... More >
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citysearch c.
Never again
  by midgetina at Citysearch
Provided by Citysearch
They have had our 3 month-old HP desktop for over a month and no amount of pressure, pleading, or reason will get them to either admit they can't fix it or just return the darn thing so we can... More >
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citysearch c.
Another geek Squad Victim
  by Sam Brokaw at Citysearch
Provided by Citysearch
I am not what you consider a ""computer savy"" person. I can turn it on, send and receive email, and purchase to school books. About a month ago I received a call from my bank asking about some... More >
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4 of 4 people found this helpful:
stay away from these guys
  Guest
I agree with the other poster, after reading this review I searched out secure remote support just to see what their services were like compared to this locations. Ive came to this location to do... More >
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citysearch c.
Really a ripoff
  by SeattleDad at Citysearch
Provided by Citysearch
I wanted to like these guys. Black pants, white shirt, black tie, cool car. Nerds and geeks to the rescue. I am not a techy guy so the opportunity to be served by someone who is sounds great. My... More >
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citysearch c.
Disastrous
  by rondo8 at Citysearch
Provided by Citysearch
How could such a great idea turn out to be such terrible service? \r \r Maybe this company has a ""fleet of well-trained experts,"" but that's not who responded to my call for help. This was a... More >
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citysearch c.
Horrible Service
  by OhBS at Citysearch
Provided by Citysearch
I have never been into this place without having problems. You'd think i learned after the second time. My biggest problem is with Geek Squad. Not only do they have THE WORST CUSTOMER SERVICE but... More >
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Geek Squad

1.05.00.0 based on 8 reviews
Go Ahead. Use Us.
TrustScore® High

330 N.e. Northgate Way
Seattle, Washington 98125
(866) 338-0243

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