We found the staff at 145th Aurora Storage to be knowledgeable and helpful. They're pleasant to work with and were very patient while I worked through several phone calls with my vehicle insurance... More

We found the staff at 145th Aurora Storage to be knowledgeable and helpful. They're pleasant to work with and were very patient while I worked through several phone calls with my vehicle insurance company to get proof of insurance faxed to them (didn't have it in my car...oops!). The ability to use their truck on your move-in day is a terrific, cost-saving bonus. If this is something that you're planning to do, make sure that you make arrangements with them ahead as it is necessary to reserve it if you want to ensure that it will be available. Another very nice bonus is that they will provide you with new, sturdy moving boxes - 10, if I remember correctly. This is also a nice cost savings. They have a large variety of sizes and shapes to choose from. The facility is very clean and has at least 1 large hand cart in each building to help you with your moving. Each renter creates their own gate code to guarantee that only current renters will have access. You can get into your storage unit until 10 p.m. any day of the week...just don't get caught inside the automatic gate after 10 p.m. as it locks for the evening! The only downside to the facility is that the buildings don't have a loading dock arrangement so you can't unload directly from the truck. We did not find this to be problematic as the access doors are wide and there is a large freight elevator to use if your unit is on the 2nd floor.
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