I’ve had good experiences with Coldwater Creek, both the store and the catalog. The staff is always friendly and helpful and the lines are never long. One thing I especially like them for is their... More

I’ve had good experiences with Coldwater Creek, both the store and the catalog. The staff is always friendly and helpful and the lines are never long. One thing I especially like them for is their holiday sweaters, but I’ve found various other clothing and jewelry items there that I’ve really liked. I’m tall (5’ 9”) and I appreciate the length of their standard jeans. The cherry-on-top for this chain, however, is their return policy: no-questions-asked. If you don’t like something, for whatever reason, for however long you HAVE it, they’ll take it back! I haven’t tested that theory out by returning things years later, but I never get to the mall, making my returns VERY late. No one at the store ever even implies there could be a problem with that. Everyone leads busy lives and having to fit in a trip to the mall within a 30-day (or less) window to return items sometimes just doesn’t work out.
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Coldwater creek is a very pretty store with an actual creek that runs right through the center of the store. I think their clothing looks nice and seems to be good quality. I don't generally buy... More

Coldwater creek is a very pretty store with an actual creek that runs right through the center of the store. I think their clothing looks nice and seems to be good quality. I don't generally buy clothes for myself here, as the styles seem to cater to an older crowd - but if that's what you're looking for, it's good stuff. I do really like their jewelry and have bought necklaces and earrings here.
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