I've used Handy Andy multiple times as well as the competition. The best thing they have going by far is the U-cart concrete which as far as I'm aware has no competition other than the ready mix... More

I've used Handy Andy multiple times as well as the competition. The best thing they have going by far is the U-cart concrete which as far as I'm aware has no competition other than the ready mix guys. As the other reviews have stated, the equipment is REALLY well worn which probably will but may not run as needed. When I have reported problems, I have encountered an attitude suggesting that I didn't know what I was talking about but I was never charged for equipment that didn't work. Bottom line is if you are on a tight schedule or are paying for someones time, go with the competition and feel more confident you won't be heading back to the shop 2 or 3 times to exchange your tools/equipment. Also, make sure you get the equipment protection. You don't want to be buying them a new tool when you break one that is 30+ years old. Access and parking is usually a zoo when they are batching concrete.
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Good: location. Bad: The Customer Service is Disgusting. I work in Customer Service and if I owned this Co. I would fire everyone and Hire people who WANT to WORK.. Improvements: Staff and equipment... More

Good: location. Bad: The Customer Service is Disgusting. I work in Customer Service and if I owned this Co. I would fire everyone and Hire people who WANT to WORK.. Improvements: Staff and equipment is old and worn out.. Other: I will never rent from this place again. If you like bad attitudes this is the place for you..
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I put up with Handy Andys rude customer service and unsafe equipment for years because they are the only place in North Seattle that has U-haul concrete. The last time I used them they shorted me... More

I put up with Handy Andys rude customer service and unsafe equipment for years because they are the only place in North Seattle that has U-haul concrete. The last time I used them they shorted me on concrete. I complained and they called me a liar. I am done. I'll mix my own concrete from now on. It's harder, but at least I won't be cheated and insulted.
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If you want to pay 50% more for gear that's been detailed between uses and someone to hold your hand while using it, go to Home Depot. If you know what you need and how to use it, want it cheaper... More

If you want to pay 50% more for gear that's been detailed between uses and someone to hold your hand while using it, go to Home Depot. If you know what you need and how to use it, want it cheaper and want to do local business, the guys at Handy Andy are the best.
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Ok... how many N.West family owned companys are there?... This one's ran by a Dad & 4 brothers that actually get along. You have to follow their common sense rules to rent the equipt. This is a... More

Ok... how many N.West family owned companys are there?... This one's ran by a Dad & 4 brothers that actually get along. You have to follow their common sense rules to rent the equipt. This is a really tough job & they are tough enough to handle the competent & the incompetent general public that show up to rent all kinds of various equipt. If I owned it I'd want an I.Q test on most of you dip-shits. They get 5 stars in my book.
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When you want equipment to get the job and that is what matters most then these are the guys!!! No frills but get it done mentality. I recommend these guys cause functionality is more important than... More

When you want equipment to get the job and that is what matters most then these are the guys!!! No frills but get it done mentality. I recommend these guys cause functionality is more important than cheesey have a nice day empty grins. I have rented lots and these guys all really know how each tool or truck works. Knowledge vs slpash and they got the know how. Thanks guys for all you have done.
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You can only complain about this place if you have "no clue" to the world of moving, equipment rental, and price. They are conveninent, you get what you pay for, they are straight forward in... More

You can only complain about this place if you have "no clue" to the world of moving, equipment rental, and price. They are conveninent, you get what you pay for, they are straight forward in pricing. so if you are complaining it is because you must not be accustom to doing your own work. Very easy to rent, return, and pay!! The only place to go!!
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If you want or need over the top service this is not your place! I go here to get good rates on working equipment. It is not pretty, but it functions and gets the job done. If someone got ripped... More

If you want or need over the top service this is not your place! I go here to get good rates on working equipment. It is not pretty, but it functions and gets the job done. If someone got ripped off here it was probably because they didn't chech their mileage on the paperwork properly. Like any other place, check your paperwork and always take the rental insurance. It is cheaper in the long run. I have used their dump trailers on several occasions and they make unloading a breeze. I especially enjoy the look on the other guys faces when I pull up and push a button to unload yards of waste while they are sweating to unload all their crap!
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Have to totally disagree with the negative feedback and comments here. They are a very straight-forward, bare bones operation. Most of the rental equipments is beat-up and ugly, but they have a... More

Have to totally disagree with the negative feedback and comments here. They are a very straight-forward, bare bones operation. Most of the rental equipments is beat-up and ugly, but they have a LOT of equipment, generally all of it works, and they know how use it! Their customer service is also very straight-forward, bare bones. They're typically very busy and don't have time to chit chat. For the best customer service from them, you should try to go in knowing what you want and what you're going to need for your project. You just can't beat their truck rentals - $20 a day, .49 cents a mile!. Sure, it's going to be an old beat up truck, but it will work, and what do you expect for that low of a price? Quite whining you bunch of metrosexual urbanites!
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Handy Andy has poor customer service. They charge you for miles not driven. Be sure to check the odometer on the truck before you drive off the lot - make sure the odometer reading matches what... More

Handy Andy has poor customer service. They charge you for miles not driven. Be sure to check the odometer on the truck before you drive off the lot - make sure the odometer reading matches what you signed in store. More importantly, when dropping off the truck, be sure to record the number of miles driven, because they will charge you for miles that were not driven. When you confront them with this discrepancy, as other former customers of Handy Andy stated, they will give you the run around. Handy Andy is NOT recommended to anyone. Honest business is NOT conducted at Handy Andy's.
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