Good: Massage therapists are wonderful. Plenty of options. Clean lobby and rooms.. Bad: Bookkeeping practices are poor. They don't have statements but just generate ledgers in their place. The... More

Good: Massage therapists are wonderful. Plenty of options. Clean lobby and rooms.. Bad: Bookkeeping practices are poor. They don't have statements but just generate ledgers in their place. The ledgers are not specific to the date of one office visit. They are just a running tally that really should be used only for internal purposes. Patients/Clients deserve a clear statement with accurate information.. Improvements: In the event that an insurance claim is denied, I believe the bookkeeper should provide adequate information to accompany the ledger that is sent out. Also, they should not charge the client more than they would charge the insurance company or at the very least should not charge more than a non-insurance client would be charged.. Other: When two of my massages were denied coverage, Green Lake Massage charged me the full amount billed to my insurance ($95) though my insurance only pays a portion of that ($60). Non-insurance patients paying out of pocket pay $75 per hour for massage. Green Lake massage wouldn't budge and charged me the full $95 ($190 for two) per massage. I had been a client for ten years and never gone over my limit of covered massages. Their inflexibility and illegible billing made me walk away after 10 years..
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Green Lake massage provides phenomenal services. Their staff is highly experienced, professional, and friendly. They have expertise in both massage and acupuncture, so you are sure to find the... More

Green Lake massage provides phenomenal services. Their staff is highly experienced, professional, and friendly. They have expertise in both massage and acupuncture, so you are sure to find the services that best suit your needs! I received a gift certificate here and will no doubt be back. It was the best present I have received in a very long time!
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For many years, I've received massages for both therapeutic and injury purposes so I'm somewhat picky. I've been here four times with three different therapists and each one gave a great massage. ... More

For many years, I've received massages for both therapeutic and injury purposes so I'm somewhat picky. I've been here four times with three different therapists and each one gave a great massage. Two of the massages I would put on my top ten list. The clinic is open 7 days a week with long hours so you can usually get an appointment with 24 hours notice which is great in case of emergency or a last minute treat for yourself.
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Try this place, they do all kind of massages, from deep to relaxation. All their therapist are licensed and the is very soothing and relaxing. Great customer service, they really pay attention to... More

Try this place, they do all kind of massages, from deep to relaxation. All their therapist are licensed and the is very soothing and relaxing. Great customer service, they really pay attention to your pain and it's definitely reimbursable through health insurance. They also have lots of massage therapists available to choose from so the wait period is a lot shorter.
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I was referred to Green Lake Massage by my doctor after a troubling neck and shoulder stress issue. I do not know a lot about massage, but they helped me considerably and I continue to occasionally... More

I was referred to Green Lake Massage by my doctor after a troubling neck and shoulder stress issue. I do not know a lot about massage, but they helped me considerably and I continue to occasionally treat myself to their caring hands.
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