Art Stone Dance & Bodywear

The folks at ArtStone have always been very helpful and their prices are in line with those found online.
Published 1 month ago by Guest

The folks at ArtStone have always been very helpful and their prices are in line with those found online.
Published 1 month ago by Guest Less

I've read other reviews talking about a No Returns policy however, I just purchased items from this store yesterday and the salesperson was very specific that as long as the items haven't been washed...
Published 4 months ago by Rebecca B. More

I've read other reviews talking about a No Returns policy however, I just purchased items from this store yesterday and the salesperson was very specific that as long as the items haven't been washed (or worn out for shoes) that they would take the items back with a receipt. The salesperson was very helpful. They probably are a bit more expensive but there isn't much else around here if you need dance clothes.
Published 4 months ago by Rebecca B. Less

This shop has been around for a very long time and it is surprising, to say the least, to see what some people have had to say about the store. The sales clerks have always been friendly and helpful...
Published 6 months ago by Alexandra L. More

This shop has been around for a very long time and it is surprising, to say the least, to see what some people have had to say about the store. The sales clerks have always been friendly and helpful and reasonable when it comes to special requests. Like any store they have their policies. ARt Stone has a No Return policy which is made apparent on signs throughout the store as well as on the receipt. To return people's purchases would be to lose money and in a specialty store like this one that's a very risky thing to do. I would definitely suggest to fellow mothers and dancers to do their shopping at Art Stone, one person's seemingly negative experience cannot be used to generalize everyone's experience. Like I said, I have never had a poor experience.
Published 6 months ago by Alexandra L. Less

My experience was that the staff was friendly and helpful. I found shoes that were fine for for social dancing on hardwood floors. It's not the store's fault, but I wish dance shoe companies would...
Published 9 months ago by Carole L. More

My experience was that the staff was friendly and helpful. I found shoes that were fine for for social dancing on hardwood floors. It's not the store's fault, but I wish dance shoe companies would provide us with shoes we could use for exercise dance videos done on carpet.
Published 9 months ago by Carole L. Less

I had an extremely unreasonable, completely unprofessional experience on my first visit here. I had a discount coupon from their store to use that I forgot to give to the owner as she was ringing up...
Published 9 months ago by Cynthia L. More

I had an extremely unreasonable, completely unprofessional experience on my first visit here. I had a discount coupon from their store to use that I forgot to give to the owner as she was ringing up my purchase. The owner refused to honor the coupon stating that it was my mistake by not giving her the coupon before she rang the item up. I apologized for that, but asked her what happens when a purchase is mistakenly rung up- she stated in a very stern way that they she doesn't make mistakes, that "YOU made the mistake!" I was very surprised at the response and also to find out that she was the owner. She said she did not want my business, which is unfortunate, because based upon a good first impression, I would have been a lifetime customer since my daughter is only 2 and 1/2 years old. It's unfortunate that she was so shortsided on customer service. Interestingly enough, another customer was in right before me and the owner was downright mean to her, who politely asked about a return. The owner curtly replied, "We NEVER take returns!" and left it at that. Even so, I think there is a professionally courteous way to convey a store's strict policy and still keep a customer coming back. I will not be giving Art Stone my business and will be letting other dancers/mothers know about this unfriendly, unreasonable store.
Published 9 months ago by Cynthia L. Less

This store was crowded with unorganized merchandise and the staff was not helpful or even very friendly. I rummaged through overstuffed racks which didn't seem to be in any particular order and...
Published by Elizabeth R. More

This store was crowded with unorganized merchandise and the staff was not helpful or even very friendly. I rummaged through overstuffed racks which didn't seem to be in any particular order and left empty handed - mostly just out of frustration.
Published by Elizabeth R. Less

I arrived at Art Stone at 6:59pm and walked inthe front door only to have the girl tell me that they were closed and that they still has customers in the store so that the door was unlocked. I...
Published by Susan T. More

I arrived at Art Stone at 6:59pm and walked inthe front door only to have the girl tell me that they were closed and that they still has customers in the store so that the door was unlocked. I asked if they had size 8m beige character shoes and was told they did....I just wanted to pay for the shoes quickley and go since I had driven over from Springfield. They would not make an exception....I felt that in light of the fact that the door was still open that they could have made an exception on the side of good customer service. I understand that I was given wrong information by a friend that said they were open until 8pm and that I did arrive right as they were closing. None the less I was disappointed at their unwillingness to make a small exception.
Published by Susan T. Less