My roommate and I were very unhappy with Ballard Realty. I'll start with the positives. They were easy to contact and quick with repairs. As for the negatives, they did not ask for permission to... More

My roommate and I were very unhappy with Ballard Realty. I'll start with the positives. They were easy to contact and quick with repairs. As for the negatives, they did not ask for permission to enter our apt. on three different occasions (2 for repairs and 1 for showing the apt), they sent a letter to tell us they were showing the apt and did not confirm, they rarely checked the premise, and they were aloof, arrogant, and a bit rude over the phone and in person. We thought the apt was overpriced for what it was. They weren't horrible managers, but their communication skills were extremely lax and unprofessional.
Less

Good: Very open and honest. All the negative reviewers need to learn to understand the rental market. What do they expect, Ballard Realty to do work for free? Get real people. As companies go,... More

Good: Very open and honest. All the negative reviewers need to learn to understand the rental market. What do they expect, Ballard Realty to do work for free? Get real people. As companies go, this was a very honest place to work with. I rented with them for many years and never had any issues. When I had repairs that needed to be completed, then held up their end up the deal. If parts are back ordered, don't blame Ballard Realty. Keep up the good work girls. Outstanding.. Bad: Nothing. Except having to pay rent. Sorry, was wanting something for nothing. J/K. Improvements: The owners (sisters) showing some more skin.. Other: Again, those with negative comments need to learn how to read. Their lease agreement is straight forward. If you don't clean, don't be shocked to not get your deposit back. If you rent a car and don't put gas in it, you get charged. Why would this be any different..
Less

After searching for what seemed like forever in this tough rental market I found the greatest rental through Ballard Realty. I spent several hours looking at the available apartments with the... More

After searching for what seemed like forever in this tough rental market I found the greatest rental through Ballard Realty. I spent several hours looking at the available apartments with the property manager and she was so helpful and patient. The whole process was smooth and before I knew it I was settled into my new apartment in Ballard. I love it. These guys are great! I am shocked to read the other reviews.
Less

I have been renting from Ballard Property Management for several years and have been so pleased with the level of service I have received. The staff has always been so attentive and quick to solve... More

I have been renting from Ballard Property Management for several years and have been so pleased with the level of service I have received. The staff has always been so attentive and quick to solve any maintenance concerns that I have. I know they manage many apartments around Ballard, but I always feel as if I am their only tenant when speaking to them. I would recommend this family business to anyone looking to rent a fabulous apartment with a excellent level of professionalism from the staff!
Less

I have never dealt with more unprofessional and vindictive people in my life. They approved of renters that did not complete their application. They told us in writing that we would not be... More

I have never dealt with more unprofessional and vindictive people in my life. They approved of renters that did not complete their application. They told us in writing that we would not be charged any Management Fees until they had rented our place. After we terminated our contract with them, they forced us to pay fees from 3 months back! I have statements each month that indicate no fees were charged. Now 3 months later they are charging us. That's like showing us a menu where the entree is $20.00 and then giving us a bill of $40.00. It took them 3 months to find renters that didn't complete a full application. It took us 1 weekend to find a renter that makes more than 5 times the rent. Thank god. I have heard other complaints about this company. You can read others on the other review sites. Stay away from Ballard Realty as an Owner or a Renter!
Less

Very unprofessional, and between my girlfriend and myself, the worst rental agency we've ever had to deal with. Maintenance issues can take weeks to get done, and often you have to call them back to... More

Very unprofessional, and between my girlfriend and myself, the worst rental agency we've ever had to deal with. Maintenance issues can take weeks to get done, and often you have to call them back to remind them of your problem because they haven't done anything about it yet. I've lived here over a year and a half and they still haven't fixed a door thats been broken since before I moved in, not to mention it took well over a month to get my washer replaced. They also have no real idea on what they are trying to sell. We should have walked away when the representative wasn't able to answer any of our questions upon our walk through, and acted surprised when we asked her about painting. We asked if we could paint if we returned it to its former color when we moved out. She replied as long as everything is white again, to which we replied that the walls were currently a medium green. The worst part, she was in the house with us. They also didn't know that most of the windows upstairs were missing screens when we moved in and now that I'm moving are trying to charge me for them even though it was written on the move in walk though checklist. To this day, they still haven't figured out the correct address. All maintenance and mail they send comes to a street several blocks away. Avoid this cooperation like the plague!
Less

Ballard Realty has a very casual and disorganized attitude towards property management. You would have to call in multiple times, because the person you talk would not know the answer to your... More

Ballard Realty has a very casual and disorganized attitude towards property management. You would have to call in multiple times, because the person you talk would not know the answer to your question. When they have a conflict, they are in-apt to handle the situation professionally. Talking to a manager or a partner would not solve the problem either; they would just tell you that whatever the conflict is, they wont do a dime to accomodate your constraints. Dealing with them reminded me of dealing with a large cable company's customer service operators. I'd strongly recommend against Ballard Reality.
Less