I received a coupon in the mail for their pizza ($3 off any large pizza & free delivery), so I thought why not try it. I've never eaten there in person, so I can't say this review is completely... More
I received a coupon in the mail for their pizza ($3 off any large pizza & free delivery), so I thought why not try it. I've never eaten there in person, so I can't say this review is completely comprehensive. However, when I called and made my order the lady on the other end gave me a price that was around $20 when my order should have been $14 with the coupon and free delivery. She said, "OK, I'll give you those...your order is now $18." It still didn't make sense, so I repeated to her that the price on the flyer they sent was $16.25, so how can it be $18 something if I have a $3 off coupon and free delivery? She told me it might have been a computer issue, and got the manager to talk to me. This guy comes on the phone and curtly says, "your total is $18, do you want it or not." I didn't like his attitude one bit, but I just wanted to clarify why this was not what I expected at all (maybe there was a misunderstanding), so I tried to explain nicely why my total should be $14.35. He then proceeded to say, "prices are subject to change. Do you want it or not?" By this point, I was just sick of the poor customer service and the sketchiness of it all, so I said no. Maybe they did indeed raise the prices, but I had received the flyer just a couple of weeks ago. Anyway, the shoddy customer service is reason enough not to get anything from there again. One of the reasons I decided to try them out is because of the good reviews by other customers, but if I am to be treated this way, there must be better pizza out there that doesn't cost me 15 minutes of high blood pressure. Don't get pizza delivered from them.
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