Don't be fooled! The owner packages this place beautifully, especially the new TV show, but the whole thing is a lie. Look closely and you will see why you shouldn't believe the hype. I've been... More

Don't be fooled! The owner packages this place beautifully, especially the new TV show, but the whole thing is a lie. Look closely and you will see why you shouldn't believe the hype. I've been to the Belltown and Elliot location; Belltown is really bad. Small dogs - look at the number of small dogs they keep in the pen by the window...they're putting more than 10 dogs in that small space...and they never get human attention. Larger dogs - they don't have enough staff to watch all those big dogs, so it's like a crazy house in the back. They do not have staff dedicated to walking, so dogs are not walked regularly and consistently. The noise levels at the Belltown location stress me out after 5 minutes, can you imagine how bad dogs feel after a whole day! They have a very high turnover of staff, but you wouldn't know it because you don't interact with the people who are actually handling your dog. People who bring their dogs to this place want to believe the lie. You spend a ton of money and buy into the illusion of a loving space for dogs, but what you get is a big warehouse full of stressed out animals. If you decide to bring your dog make sure you ask them 'when' your dog was walked...not 'if' the dog was walked, because they will lie. If you're paying 25+ dollars a day, and your dog is not being walked, or being given attention, then your dog might as well be at the local animal shelter. Actually, the dogs at PAWS get more attention and personal space!
Less

It appears that a few people (fired employees, jealous competitors?) have a personal vendetta against the owner that they are vetting on various review sites. I know her and she is passionate about... More

It appears that a few people (fired employees, jealous competitors?) have a personal vendetta against the owner that they are vetting on various review sites. I know her and she is passionate about her business and the safety of the dogs entrusted to her. She has taken care of my dog since before the DDL even opened! I would advise anyone evaluating dog daycares to go and visit a few. Downtown Dog Lounge, with its webcams and very cool and convenient facilities deserves a serious look. I just visited the new Capitol Hill location today and intend to use all three depending on where my business takes me.
Less

I am adding all of what is said on review sites. This information needs to be shared with the rest of the Seattle Dog community. It is so sad. I hope Puck is okay and feel the DDL is responsible for... More

I am adding all of what is said on review sites. This information needs to be shared with the rest of the Seattle Dog community. It is so sad. I hope Puck is okay and feel the DDL is responsible for the vet bills. http://www.geocities.com/consumersagainstddl/
Less

I just wanted to add my own two bits. I am an ex employee of the DDL. I also saw the first episode of Adventures in Doggy Daycare. The show does not reflect how things really are at the Dog Lounge.... More

I just wanted to add my own two bits. I am an ex employee of the DDL. I also saw the first episode of Adventures in Doggy Daycare. The show does not reflect how things really are at the Dog Lounge. The person to dog ratio was never one wrangler to 10 dogs. I still worry about a lot of the dogs that I got to know while there. While I was there the dogs safety and well being were MY number one priority. I URGE all people who are thinking of bringing their dogs to the Downtown Dog Lounge to really think about it, because what you see isn't always what you get.
Less

That is all

That is all
Less

I know many people have had a positive experience with them, but I am acquainted with several former employees (including a supervisor who was with the company from the very beginning), and they are... More

I know many people have had a positive experience with them, but I am acquainted with several former employees (including a supervisor who was with the company from the very beginning), and they are jumping ship due to unsafe practices and the poor care the dogs receive. The complaints I have heard were that there is not enough staff to safely monitor the dogs (one person to 50 or 60 dogs, which leaves no safety margin if there is a fight), and poor standards for cleanliness. There are also severe problems between management and workers, but that doesn't matter to this review. I was previously employed at The Barking Lounge (http://www.barkinglounge.com) and I recommend them wholeheartedly.
Less